There were many complaints about the longevity of the AE a couple of years ago. A friend of mine's AE died after 12 and a half months. He complained long and hard to Apple, having found out about the longevity problems, and was passed up and down from person to person with only the sound of denials in the air.
Eventually he emailed Steve Jobs, and you'd never guess what arrived on his doorstep a week later...