Router/Modem Complete novice request.

admin_exported

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Aug 10, 2019
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Hello Everyone,

I have a simple question, but as a beginner, don't know the answer.

I have a BT phone line, with a Sky broadband connection and a little Sky modem they sent me.

I have gone wireless, but the computer seems less responsive and well, slow. At times very slow.

If I buy a new router, will this in itself make for a faster experience, or do routers have nothing to do with this.

If a new router is the answer, do I still need the Sky modem, or can I throw it away.

Any views for this basic of questions, gratefully received.

James.

P.S. There is nothing wrong with my laptop, it is a Toshiba, a couple of years old and fully functional.
 

MajorFubar

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Mar 3, 2010
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It's possible that your wireless router is transmitting on the same frequency and channel as too many others in your direct neighbourhood. This can usually be changed in the setup screens. I have no direct experience of Sky BB or its modems/routers, so I can't specificaly help you.
 

davejberry

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Mar 29, 2009
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Did you enable the wifi security, your neighbours could be making full use of your connection if you didn't. This could easily be resonsible for a slow connection if they are downloading big files at your expense!
 

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