Plagued with problems on the Sony Bravia KDL- 40W4500

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Anonymous

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hmmm interesting. I might give it a go, but can I put up with the 4 torches, it'll do my head in I just know it.
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Anonymous

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Give it a rest. It's getting boring now. I read a post on this very forum, that the new Panasonic's have backlight issues. And Pioneer LCD's have it on another forum.
 
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Anonymous

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Totally unessessary! if you don't like it you know where the door is. Unless you have something useful to contribute then keep your opinions to yourself thank you. No-one is forcing you to look at the thread. We're just a bunch of people trying to help each other, what's wrong with that.
 

matthewpiano

Well-known member
smithdom:There are reports that Sony are about to post their first loss for 14 years. Maybe this has something to to with the apparent quality control issues being experienced? In this financial climate the last thing Sony needs to be doing is alienating a segment of its customer base by not treating complaints seriously, however small that segment is.

What a load of absolute rubbish. Sony quality control is no worse than any other manufacturer. As another user has pointed out, issues have been raised about sets from all the main manufacturers. The truth is that these issues become more pronounced on forums like this because they sell in such massive numbers and, in the main, disatissfied customers/owners are more likely to post than the satisfied ones.

Sony might indeed post a loss (but they haven't actually posted their figures for 2008 yet or shared them with dealers so we don't actually know for sure) but this is purely down to the current economic climate. The ridiculous suggestions that are being made within this thread about the end being nigh etc. are neither true or helpful to anyone. Whether you like Sony gear or not (and it doesn't suit everyone), they are responsible for a great number of technical innovations which have lead to improvements across the industry and they are a manufacturer that ploughs huge amounts of money into research and development. Like most of the big manufacturers they continue to offer genuine advancements in technology that bring continuous improvements in our viewing experience. They don't always get everything 100% right, but then what big manufacturer does? Volkswagen make superbly engineered, reliable and good to drive cars but there are design faults and/or characteristics of their products which are less successful with owners.

I think its about time that, instead of spending copious amounts of time trying to damage Sony's reputation and looking for faults, some people got on with actually enjoying their own viewing whether they watch an LCD, plasma, CRT and whether it be a Sony, Panasonic, Pioneer, Samsung, Philips, LG etc. At the end of the day, whilst those experiencing genuine problems with their sets should be taken seriously by their retailer/dealer, a forum thread like this is never going to put that many people off buying something if they go into a store and make a decision with their own eyes. The W4500 sets are fantastic examples of how far LCD technology has come. If they were absolutely perfect where would the sense be in developing RGB LED backlighting and other new technologies?
 
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Anonymous

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unununium:Totally unessessary! if you don't like it you know where the door is. Unless you have something useful to contribute then keep your opinions to yourself thank you. No-one is forcing you to look at the thread. We're just a bunch of people trying to help each other, what's wrong with that.

No I don't believe Marinemans comments are 'totally unecessary'! This thread has become incredibly tedious and it appears not to be a topic about people 'trying to help each other' but a minority on a Sony bashing excercise repeating the SAME problem over and over again. OK so we know a batch of the W4500 suffer from what appears to be unacceptable backlight bleed..if this is the case the individuals with the faulty sets need to raise it either with the retail outlet or Sony Customer Services directly. If Sonys response continues to disappoint then perhaps start a petition thread where the "numerous dissatisfied customers" can add their names. This is mass production and the W4500 has obviously proved a very popular TV...there are bound to be a percentage of faulty products which is the case with EVERY manufacturer. Its a TV get over it!
 

professorhat

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matthewpiano:The ridiculous suggestions that are being made within this thread about the end being nigh etc. are neither true or helpful to anyone.

Just in case it wasn't clear, my little pic about the end being nigh was actually a joke meant to poke a bit of harmless fun at the over dramatics of the previous post which predicted Sony's downfall because he was no longer going to buy Sony products any more.
 
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Anonymous

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A lot of the 4500 owners with this problems write in thier posts as if they are experts on TV's. So if they cannot adjust thier set on thier own, how do they expect others to solve the problem for them. And if you go by the threads there is no cure. So what is the point of going over it again and again.
 

matthewpiano

Well-known member
professorhat:
matthewpiano:The ridiculous suggestions that are being made within this thread about the end being nigh etc. are neither true or helpful to anyone.

Just in case it wasn't clear, my little pic about the end being nigh was actually a joke meant to poke a bit of harmless fun at the over dramatics of the previous post which predicted Sony's downfall because he was no longer going to buy Sony products any more.

It wasn't your post I was responding to here, but the one which followed it and took your post too seriously.
 
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Anonymous

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unununium:Totally unessessary! if you don't like it you know where the door is. Unless you have something useful to contribute then keep your opinions to yourself thank you. No-one is forcing you to look at the thread. We're just a bunch of people trying to help each other, what's wrong with that.

I agree ununuium.

The engineer came out to view it and guess what he said..." All LCD suffer from lights in the corner". I am not pursuing this problem any further because you know what, Im totally exhausted with all of this. All I did was show him the door. Thats me stuck with this TV now.

Ive finished with Sony and WHF now. Over and out and god bless you all.
 

professorhat

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Dec 28, 2007
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matthewpiano:professorhat:
matthewpiano:The ridiculous suggestions that are being made within this thread about the end being nigh etc. are neither true or helpful to anyone.

Just in case it wasn't clear, my little pic about the end being nigh was actually a joke meant to poke a bit of harmless fun at the over dramatics of the previous post which predicted Sony's downfall because he was no longer going to buy Sony products any more.

It wasn't your post I was responding to here, but the one which followed it and took your post too seriously.

Gothca!
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Anonymous

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oeurf:unununium:Totally unessessary! if you don't like it you know where the door is. Unless you have something useful to contribute then keep your opinions to yourself thank you. No-one is forcing you to look at the thread. We're just a bunch of people trying to help each other, what's wrong with that. No I don't believe Marinemans comments are 'totally unecessary'! This thread has become incredibly tedious and it appears not to be a topic about people 'trying to help each other' but a minority on a Sony bashing excercise repeating the SAME problem over and over again. OK so we know a batch of the W4500 suffer from what appears to be unacceptable backlight bleed..if this is the case the individuals with the faulty sets need to raise it either with the retail outlet or Sony Customer Services directly. If Sonys response continues to disappoint then perhaps start a petition thread where the "numerous dissatisfied customers" can add their names. This is mass production and the W4500 has obviously proved a very popular TV...there are bound to be a percentage of faulty products which is the case with EVERY manufacturer. Its a TV get over it!

Excuse me
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. I have never been a SONY Basher I own many SONY Products purchased over may years and in 98% of the time I have been very happy with my SONY purchases. £1100 is a lot of dosh to spend on a product that suffers from a backlight defect. If ur happy with your purchase why are you reading this thread. Disscussion forums are for exactly that disscussion.

Rant Over
 
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Anonymous

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marineman:A lot of the 4500 owners with this problems write in thier posts as if they are experts on TV's. So if they cannot adjust thier set on thier own, how do they expect others to solve the problem for them. And if you go by the threads there is no cure. So what is the point of going over it again and again.

Oh and by the way I am actually a fully qualified TV engineer of some 30years experience so yes I do have some expertise on the subject
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ElectroMan

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Ginder:Andrew Everard:

smithdom:There are reports that Sony are about to post their first loss for 14 years. Maybe this has something to to with the apparent quality control issues being experienced?

No, it's mainly due to the strength of the Yen on world currency markets.

and maybe due to this too:

http://www.computerandvideogames.com/article.php?id=203995

Everyone (except possibly Sony) knows they need to reduce the price of the PS3 to catch up with the 360, but the guy who wrote that (CNN) article also says 'The differences between Blu-Ray and DVD are hard to see on a TV less than 50"', so I reckon he must be blind (or hasn't switched the sets on).

I too was concerned about buying the L40W4500 when I read about the backlight problems, and I am the sort of person who does notice picture imperfections! However, I can honestly say that watching it in an almost totally dark room (apart from the glow from my pipe - and that's not a euphemism), with the picture set up using the THX Optimizer and some common sense, the very minor backlight bleed is hardly ever visible when watching Blu-rays or DVDs, even in very dark scenes. The screen does look a bity patchy if there is no input, but that happens on a lot of sets.

As for Sony's quality control well, all manufacturers have the occasional problem. Personally, I would never buy another Phillips TV after problems I've had in the past, even with their one-time flagship 32" CRT widescreen (£2000 at launch! - I rented it), and with Phillips VCRs, and a DVD recorder than I only use for playback as it skips/sticks on discs it has recorded itself!
 
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Anonymous

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Kitjunky:
oeurf:unununium:Totally unessessary! if you don't like it you know where the door is. Unless you have something useful to contribute then keep your opinions to yourself thank you. No-one is forcing you to look at the thread. We're just a bunch of people trying to help each other, what's wrong with that. No I don't believe Marinemans comments are 'totally unecessary'! This thread has become incredibly tedious and it appears not to be a topic about people 'trying to help each other' but a minority on a Sony bashing excercise repeating the SAME problem over and over again. OK so we know a batch of the W4500 suffer from what appears to be unacceptable backlight bleed..if this is the case the individuals with the faulty sets need to raise it either with the retail outlet or Sony Customer Services directly. If Sonys response continues to disappoint then perhaps start a petition thread where the "numerous dissatisfied customers" can add their names. This is mass production and the W4500 has obviously proved a very popular TV...there are bound to be a percentage of faulty products which is the case with EVERY manufacturer. Its a TV get over it!

Excuse me
emotion-12.gif
. I have never been a SONY Basher I own many SONY Products purchased over may years and in 98% of the time I have been very happy with my SONY purchases. £1100 is a lot of dosh to spend on a product that suffers from a backlight defect. If ur happy with your purchase why are you reading this thread. Disscussion forums are for exactly that disscussion.

Rant Over

As I suggested it may be better to take it up with Sony rather than a relatively small number of people continually moaning about it on a forum...or if that isn't successful take some active steps through the forums to get Sony to change its mind. Its time this 'discussion' was over ;)
 

Andrew Everard

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unununium:Totally unessessary! if you don't like it you know where the door is. Unless you have something useful to contribute then keep your opinions to yourself thank you. No-one is forcing you to look at the thread. We're just a bunch of people trying to help each other, what's wrong with that.

There's a moderator born every minute, or so it seems...
 
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Anonymous

Guest
There's a moderator born every minute, or so it seems...

Imagine that! im gonna have nightmares tonight :(

knew i shouldnt have read "Brave new world"
 
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Anonymous

Guest
Yeh CNN dont have a clue to be honest if they think dvd and bd look the same, the difference is clear..infact so clear its put me off buying anymore dvds lol..but as for declining PS3 sales, it due to the fact that you can get a better blu ray player and a better console and still save a few pennies...Anyway how does calibration sort out backlight bleed?
 
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Anonymous

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Ginder:

Yeh CNN dont have a clue to be honest if they think dvd and bd look the same, the difference is clear..infact so clear its put me off buying anymore dvds lol..but as for declining PS3 sales, it due to the fact that you can get a better blu ray player and a better console and still save a few pennies...Anyway how does calibration sort out backlight bleed?

It Doesnt it just makes it debatably less visable, Im really not convinced on that one
 

ElectroMan

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Well, it can make it virtually unnoticeable if you accept (which I know not everybody does!) that backlight bleed is caused by not having the settings optimized (i.e. non 'calibrated').

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Anonymous

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Calibration does sort it out to a certain extent, the little grey puddle has seemed to disappear after i messed around with the settings. Thing is my tv is currently set at min backlight so its a little dark but i think havin it too bright will lead to sore eyes! I dare not put it back up though in fear of seeing that damn puddle again lol.

Would be nice to see the settings that whathifi have used becuase im convinced that my settings arent the best and the TV can look way way better.
 
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Anonymous

Guest
Ginder:

Calibration does sort it out to a certain extent, the little grey puddle has seemed to disappear after i messed around with the settings. Thing is my tv is currently set at min backlight so its a little dark but i think havin it too bright will lead to sore eyes! I dare not put it back up though in fear of seeing that damn puddle again lol.

Would be nice to see the settings that whathifi have used becuase im convinced that my settings arent the best and the TV can look way way better.

My grey puddle is verging on non existent now with backlight on 8 , low power mode. set is now 2 months and a week old . ive runn it at 8 all this week and each day the puddle gets less, why suffer a dark pictue when you payed for a top class TV. I just love the sparkle in this picture
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. definatly now believe the set needs to be bedded in with a bright backlight.
 

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