Philips 55PFL8008 or something else? Confused.

[Oldboy]

gel,

I tested out the John Lewis never knowingly undersold promise with a deal I spotted for the Samsung 55F8000 tv at Electronic Empire here:

http://www.electronicempire.co.uk/televisions/3d-tvs/samsung-ue55f8000-55-smart-3d-led-full-hd?zenid=d8b0dcrd4vsvfdr12mlpcdl1t2

I had a reply today to say that John Lewis won't match that price so thought it was worth sharing their explanation so everyone knows for future reference what the requirements are for them to match a price so here is the response I received:

Thank you for your enquiry regarding the Samsung television.

In order to match a price request, the competitor must trade on the same basis as us, for example we will not match online only retailers, mail order only or show-rooms attached to internet-only orders. I regret that after review the request you have submitted does not match all or parts of this policy.

Although Electronic Empire have a high street store, the branding between their website and their retail shop, Premier AV are inconsistent. Where we are investigating a price match with a website, it must trade under the same brand name and on the same basis as their high street shop. .

If you would like to view more information about Never Knowingly Undersold and our pricing you can do so on our website. I have included a link below for your convenience.

http://www.johnlewis.com/inspiration-and-advice/never-knowingly-undersold-policy?intcmp=HP_deliveryblock_nku

I am sorry I have not been able to reduce the price on this occasion. If you require any further information or assistance please do not hesitate to contact me.

Yours sincerely,

Marion Nicolson
John Lewis.com

As you can see there are a few criterea to be met in order for them to match a price so going forward I know what I need to do in order to get a price match on the tv I choose to buy next so it's good to have this info in hand, things might be different if I phone them or make a trip to seek out a store but online it seems the above criterea has to be met in order for them to price match which is useful info if nothing else.

 

[Oldboy]

So I went in the Panasonic store yesterday and got to see the 55VT65 for myself...wow what a picture that thing is capable of given a good bluray feed!

There is no denying the quality of the tv and the pictures it can produce BUT the Panasonic store wasn't very helpful at first to be frank, they were quick to pounce when I walked in and were proud of their 6 year warranty but once the demo was over and I started to question the salesman things got interesting. It became apparent very quickly that his knowledge was limited and when I asked about my concerns about using the tv with consoles he could only offer "it has a Game mode setting"....oh dear!

He had no real idea of the difference between IR and burn in either and seemed he was reading off a company document that just listed the latest features of this years tvs and he couldn't even tell me what the warranty covered, not good. I asked for the manager.

Now in fairness the manager was really helpful but I did say that the salesman needed training as I knew more than he did! He did say that not many people have any real knowledge of the different tv techs and don't ask too many probing questions (really? that's shocking) but he took my concerns on board and seemed like he genuinely would do something to clue the salesman up (that could have just been a good sales tactic though).

I had the chance to compare side by side the VT65 with the range topping ZT as just by chance the two tvs were side by side in the showroom and the manager was kind enough to pipe in a bluray of Avatar into both tvs for a comparision. The differences between the two tvs was much closer than I expected and especially so once they had been taken out of shop mode which was the first thing I asked him to do, the ZT seemed to lack a bit of punch in contrasts and seemed slightly dull compared to the VT but made up for it with even greater insight into blacks and slightly better realised colours along with even less picture noise but apart from that I couldn't seperate them apart from the obvious cosmetic differances.

I put my ear to the back of both tvs to test for fan noise and the ZT was far quieter here infatct it was hard to tell it even had a fan it was that quiet where as the VT did have some fan noise but nowhere near as bad as the GT30 I had some time ago and from front on was inaudible even when no sound was present but it must be said both tvs were some distance away from the wall so how they would fare once wall mounted I can't say.

Now to my concerns over gaming and the manager was very frank when he said that yes the tv has a game mode but as a primary source for gaming over extended periods it may not be suitable. Although they have had no reports of it so far from either customers or Panasonic there are risks associated with extended gaming on a plasma tv and IR can't be ruled out completely and as such is not covered by their warranty along with burn in.

He was happy for me to book an appointment to bring a console in and test it out for myself at the back of the store during the week when they aren't too busy which was good to know but after a bit of a chat he was of the opinion that if you wanted to be completely safe then an LED would be a better but that you would have to compromise somewhere as the VT has superior image quality than any 2013 LED tv.

So some more auditions are on the cards now but the VT65 has set a high standard to beat or even get close to and will be my reference by which I pick a new tv. My concerns over gaming remain but have been put at ease to some extent by my chat to the manager and as he said to me "with the best will in the world I can't say the problem won't arise but it's far more unlikely in this range than ever before but if you want to be sure then get an LED tv"

Food for thought indeed but there is no denying that the picture quality on the 55VT65 is that good that i'm seriously considering taking the risk now but my mind is definately not going to be made up until i've seen the competition in action, great tv though and it's going to be hard to beat.

 

[mr malarky]

Thanks for the update oldboy, sounds like it was definitely worth the trip.

Interesting to read your comments about fan noise, I sit about 8 feet away from my ZT and can hear the fan during quiet scenes (its not loud or off putting, but its definitely audible), which makes me wonder if mine's louder than it should be - could be worth taking a trip to a store myself so I can hear another one running and get a comparison.

Have you got a short list for LED sets to audition?

 

[Deleted member 2457]

gel,

I tested out the John Lewis never knowingly undersold promise with a deal I spotted for the Samsung 55F8000 tv at Electronic Empire here:

http://www.electronicempire.co.uk/televisions/3d-tvs/samsung-ue55f8000-55-smart-3d-led-full-hd?zenid=d8b0dcrd4vsvfdr12mlpcdl1t2

I had a reply today to say that John Lewis won't match that price so thought it was worth sharing their explanation so everyone knows for future reference what the requirements are for them to match a price so here is the response I received:

Thank you for your enquiry regarding the Samsung television.

In order to match a price request, the competitor must trade on the same basis as us, for example we will not match online only retailers, mail order only or show-rooms attached to internet-only orders. I regret that after review the request you have submitted does not match all or parts of this policy.

Although Electronic Empire have a high street store, the branding between their website and their retail shop, Premier AV are inconsistent. Where we are investigating a price match with a website, it must trade under the same brand name and on the same basis as their high street shop. .

If you would like to view more information about Never Knowingly Undersold and our pricing you can do so on our website. I have included a link below for your convenience.

http://www.johnlewis.com/inspiration-and-advice/never-knowingly-undersold-policy?intcmp=HP_deliveryblock_nku

I am sorry I have not been able to reduce the price on this occasion. If you require any further information or assistance please do not hesitate to contact me.

Yours sincerely,

Marion Nicolson
John Lewis.com

As you can see there are a few criterea to be met in order for them to match a price so going forward I know what I need to do in order to get a price match on the tv I choose to buy next so it's good to have this info in hand, things might be different if I phone them or make a trip to seek out a store but online it seems the above criterea has to be met in order for them to price match which is useful info if nothing else.

Oldboy, you have to price match with Total Digital the shop, the Electronic Empire - that is their clearance website. Say you would like to price match with Total Digital and then price match, use the details here:

http://www.totaldigital.biz/index.php?main_page=contact_us

 

[Deleted member 2457]

If you read the terms they only price match with shops, not online websites:

http://www.johnlewis.com/customer-services

Total Digital is the shop, not Electronic Empire.

 

[Deleted member 2457]

Here is the price you use:

http://www.totaldigital.biz/index.php?main_page=product_info&cPath=43_51&products_id=4766

No more, no less.

 

[Oldboy]

Thanks for the update oldboy, sounds like it was definitely worth the trip.

Interesting to read your comments about fan noise, I sit about 8 feet away from my ZT and can hear the fan during quiet scenes (its not loud or off putting, but its definitely audible), which makes me wonder if mine's louder than it should be - could be worth taking a trip to a store myself so I can hear another one running and get a comparison.

Have you got a short list for LED sets to audition?

It's a true that fan noise can differ wildly and I can say for certain that I had that experience with my GT30, every single one that I owned had different levles of fan noise which is why I was keen to test it out. The VT65 had what I would call "normal" levels of fan noise...a low hum but nothing distracting or off putting and lower noise levels than my old GT30 from what I recall and is perfectly acceptable.

The difference with the ZT was night and day stuff though and until I put my ear up to the set I couldn't hear it running, could be down to run in times maybe? Or perhaps the fact that the shop one had been in shop mode for some time then once switched to home mode didn't need to work as hard?? I'm not sure but plenty of people have reported differences with fan noise in panny plasmas and if I remember correctly gel got really lucky with his GT50 which is very quiet indeed I think.

 

[mr malarky]

Thanks, certainly worth a trip to a store I think to get a comparison, and if there is a difference then I'll see if it settles down over the next few months.

 

[Oldboy]

Thanks, certainly worth a trip to a store I think to get a comparison, and if there is a difference then I'll see if it settles down over the next few months.

Yep it probably is worth the trip just to compare against your ZT but do bear in mind tolerances during production can vary and that can affect fan noise, when I phoned Panasonic when one of my GT30's was noisy I was told that if the fan was audible at 1/3rd volume on the tv then it's considered faulty. No idea if that has changed since but that's what I was told at that time.

I forgot to list the LEDs I have on my short list, so here goes:

Samsung F8000 and 7000, Sony W905 and 805 and Philips 8008. Nothing else has made the list so far but i'm keeping my eyes peeled and as ever any recommendations are greatly received

 

[Oldboy]

Here is the price you use:

http://www.totaldigital.biz/index.php?main_page=product_info&cPath=43_51&products_id=4766

No more, no less.

Very many thanks for all that info gel, greatly appreciated as ever :clap:

I only used the Samsung price to test out the price match at John Lewis as it was such a big saving, almost £500 is a hell of a difference in price after all. I'm not set on that particular tv but I wanted to test to see if John lewis would match such a large difference in price so I could get the price down once I had settled on a tv, I will re submit the price match form with the info you provided and see how it goes this time round.

Got to admit that the Samsung suddenly seems an appealing prospect at the £1800 mark for such a new tv with a 5 year guarantee but without having seen one for myself I wouldn't buy blind but is worth considering when I look at one, hopefully that happens this weekend.

 

[mr malarky]

Thanks, certainly worth a trip to a store I think to get a comparison, and if there is a difference then I'll see if it settles down over the next few months.

Yep it probably is worth the trip just to compare against your ZT but do bear in mind tolerances during production can vary and that can affect fan noise, when I phoned Panasonic when one of my GT30's was noisy I was told that if the fan was audible at 1/3rd volume on the tv then it's considered faulty. No idea if that has changed since but that's what I was told at that time.

I forgot to list the LEDs I have on my short list, so here goes:

Samsung F8000 and 7000, Sony W905 and 805 and Philips 8008. Nothing else has made the list so far but i'm keeping my eyes peeled and as ever any recommendations are greatly received

The Samsung and Sony would have been my starters - though the stand on the Samsung would be a worry if its going on an AV stand; are you planning on wall mounting?

 

[Deleted member 2457]

Here is the price you use:

http://www.totaldigital.biz/index.php?main_page=product_info&cPath=43_51&products_id=4766

No more, no less.

Very many thanks for all that info gel, greatly appreciated as ever :clap:

I only used the Samsung price to test out the price match at John Lewis as it was such a big saving, almost £500 is a hell of a difference in price after all. I'm not set on that particular tv but I wanted to test to see if John lewis would match such a large difference in price so I could get the price down once I had settled on a tv, I will re submit the price match form with the info you provided and see how it goes this time round.

Got to admit that the Samsung suddenly seems an appealing prospect at the £1800 mark for such a new tv with a 5 year guarantee but without having seen one for myself I wouldn't buy blind but is worth considering when I look at one, hopefully that happens this weekend.

No probs mate.

 

[Anonymous]

So I went in the Panasonic store yesterday and got to see the 55VT65 for myself...wow what a picture that thing is capable of given a good bluray feed!

There is no denying the quality of the tv and the pictures it can produce BUT the Panasonic store wasn't very helpful at first to be frank, they were quick to pounce when I walked in and were proud of their 6 year warranty but once the demo was over and I started to question the salesman things got interesting. It became apparent very quickly that his knowledge was limited and when I asked about my concerns about using the tv with consoles he could only offer "it has a Game mode setting"....oh dear!

He had no real idea of the difference between IR and burn in either and seemed he was reading off a company document that just listed the latest features of this years tvs and he couldn't even tell me what the warranty covered, not good. I asked for the manager.

Now in fairness the manager was really helpful but I did say that the salesman needed training as I knew more than he did! He did say that not many people have any real knowledge of the different tv techs and don't ask too many probing questions (really? that's shocking) but he took my concerns on board and seemed like he genuinely would do something to clue the salesman up (that could have just been a good sales tactic though).

I had the chance to compare side by side the VT65 with the range topping ZT as just by chance the two tvs were side by side in the showroom and the manager was kind enough to pipe in a bluray of Avatar into both tvs for a comparision. The differences between the two tvs was much closer than I expected and especially so once they had been taken out of shop mode which was the first thing I asked him to do, the ZT seemed to lack a bit of punch in contrasts and seemed slightly dull compared to the VT but made up for it with even greater insight into blacks and slightly better realised colours along with even less picture noise but apart from that I couldn't seperate them apart from the obvious cosmetic differances.

I put my ear to the back of both tvs to test for fan noise and the ZT was far quieter here infatct it was hard to tell it even had a fan it was that quiet where as the VT did have some fan noise but nowhere near as bad as the GT30 I had some time ago and from front on was inaudible even when no sound was present but it must be said both tvs were some distance away from the wall so how they would fare once wall mounted I can't say.

Now to my concerns over gaming and the manager was very frank when he said that yes the tv has a game mode but as a primary source for gaming over extended periods it may not be suitable. Although they have had no reports of it so far from either customers or Panasonic there are risks associated with extended gaming on a plasma tv and IR can't be ruled out completely and as such is not covered by their warranty along with burn in.

He was happy for me to book an appointment to bring a console in and test it out for myself at the back of the store during the week when they aren't too busy which was good to know but after a bit of a chat he was of the opinion that if you wanted to be completely safe then an LED would be a better but that you would have to compromise somewhere as the VT has superior image quality than any 2013 LED tv.

So some more auditions are on the cards now but the VT65 has set a high standard to beat or even get close to and will be my reference by which I pick a new tv. My concerns over gaming remain but have been put at ease to some extent by my chat to the manager and as he said to me "with the best will in the world I can't say the problem won't arise but it's far more unlikely in this range than ever before but if you want to be sure then get an LED tv"

Food for thought indeed but there is no denying that the picture quality on the 55VT65 is that good that i'm seriously considering taking the risk now but my mind is definately not going to be made up until i've seen the competition in action, great tv though and it's going to be hard to beat.

Mmm,A very interesting personal review, and on the gaming issue on plasma sets. But I do not think we know any more than we all already suspect about potential issues of playing games on a panasonic plasma TV? BB has said on another thread that 7 hours of gaming on his KPR 500 - no problems.That is good enough for me as an assurance. However that is a Pioneer set.

If you auditon the PS3 plugged to a panasonic TV plasma, how would that short time indicate the issues of say image retention? As for Lag times on gaming on that panasonic TV, there are enough recorded time analysis that has been done and quoted to inform us.Thanks to reviews.

A personal test audition isn't as accurate as a test using test apparatus with a recorded time like the one say HD TV review uses. Really, I think you are creating unncesary work for yourself. Trust in the professionals.They do the work we take the cream.

 

[Oldboy]

Mmm,A very interesting personal review, and on the gaming issue on plasma sets. But I do not think we know any more than we all already suspect about potential issues of playing games on a panasonic plasma TV? BB has said on another thread that 7 hours of gaming on his KPR 500 - no problems.That is good enough for me as an assurance. However that is a Pioneer set.

If you auditon the PS3 plugged to a panasonic TV plasma, how would that short time indicate the issues of say image retention? As for Lag times on gaming on that panasonic TV, there are enough recorded time analysis that has been done and quoted to inform us.Thanks to reviews.

A personal test audition isn't as accurate as a test using test apparatus with a recorded time like the one say HD TV review uses. Really, I think you are creating unncesary work for yourself. Trust in the professionals.They do the work we take the cream.

I wasn't really updating on gaming on a plasma tv at all it was more about my personal view of the VT65 as a tv and how good it was with picture quality, it was just worth asking about my concerns with gaming whilst I was there and I didn't expect to learn anything new but thought it was worth sharing what I was told.

I have no plans to audition the VT65 with my PS3 but it was reassuring to know I could do that if I was that worried about it but i'm more than aware of how little info I could get from a short test session but as for trusting the professionals...really?? The so called professional review sites seem incapable of agreeing on pretty much anything when it comes to reviews this year except the details the manufacturers give them and is the reason for this thread in the first place, there is such a wildly differing opinion when it comes to this years offerings that it's hard to trust any of them.

I am of the opinion that you can only get a good idea of what tv is best for you by getting out there and looking for yourself and as I've said many times in this thread reviews should only be used as a good starting point to get an audition list together and not used as your only source by which you choose a tv, it's an expensive item and you need to see it for yourself before you buy. Not every tv suits the needs of every consumer no matter how well it's reviewed and the VT65 in my situation is a perfect example, it's been well reviewed and is the only 2013 tv to have any concensus of opinion out there but would it really suit my needs? I'm not sure and I have my doubts which is why I haven't bought one already.

It's also worth stating again that no matter how impartial a review claims to be it is still a personal opinion no matter how many figures they throw at you, at the end of the day there is only one opinion that matters...the one of the person buying the tv.

 

[Son_of_SJ]

It's also worth stating again that no matter how impartial a review claims to be it is still a personal opinion no matter how many figures they throw at you, at the end of the day there is only one opinion that matters...the one of the person buying the tv.

Amen.

 

[Oldboy]

It's also worth stating again that no matter how impartial a review claims to be it is still a personal opinion no matter how many figures they throw at you, at the end of the day there is only one opinion that matters...the one of the person buying the tv.

Amen.

 

[Son_of_SJ]

I forgot to list the LEDs I have on my short list, so here goes:

Samsung F8000 and 7000, Sony W905 and 805 and Philips 8008. Nothing else has made the list so far but i'm keeping my eyes peeled and as ever any recommendations are greatly received

I was in John Lewis on Friday, I was mainly looking at the Panasonic 65VT65, but it was right next to the Samsung UE60F7000. I realise that this Samsung is a bigger size than you would buy, but, with the usual qualification that I don't think that fluorescent John Lewis lighting is the best for assessing anything, I have to say that the Samsung looked more eye-catching (without being overblown) than the Panasonic, which itself looked quite good for a plasma. Yes, I know that under shop lights LEDs will generally at a quick glance look better than plasmas, but still. Further, the new issue of Home Cinema Choice magazine (August 2013, number 223) has favourable reviews of both the Samsung UE46F7000 and the LG 42LA690V televisions. (And also of the Panasonic 60ZT65, but something tells me that that would not be on your list! )

 

[Oldboy]

I was in John Lewis on Friday, I was mainly looking at the Panasonic 65VT65, but it was right next to the Samsung UE60F7000. I realise that this Samsung is a bigger size than you would buy, but, with the usual qualification that I don't think that fluorescent John Lewis lighting is the best for assessing anything, I have to say that the Samsung looked more eye-catching (without being overblown) than the Panasonic, which itself looked quite good for a plasma. Yes, I know that under shop lights LEDs will generally at a quick glance look better than plasmas, but still. Further, the new issue of Home Cinema Choice magazine (August 2013, number 223) has favourable reviews of both the Samsung UE46F7000 and the LG 42LA690V televisions. (And also of the Panasonic 60ZT65, but something tells me that that would not be on your list! )

Many thanks for the info it's much appreciated as ever.

It's strange you should mention the Samsung as from further research that I've done this past week it would seem WHF are in the minority certainly when it comes to the F8000 LED model as I've seen many glowing reviews of it of late with many going as far as to say it's the best LED tv to have been made to date...bold claims I know and must be taken with a pinch of salt until all the latest models have been reviewed.

As a result I contacted John Lewis this weekend to see if they would price match the 55F8000 at the price of £1839 that I found elsewhere and if they agree then I will be auditioning asap to see if it warrants a purchase. All the reviews I have seen point to Samsung finally getting on top of the backlighting that has plagued previous sets and with excellent deep blacks, a wide viewing angle, excellent colours and an acceptable lag input for gaming it's certainly a credible choice. If I can pick it up for £1850 or there abouts then I am very tempted but as ever i'm going to have to take a day out to look at all the tvs on my list first, I would kick myself if I found one of the other tvs suited me better later down the line.

I think i'm discounting any plasma tv at this point now as after some time to digest my trip to the Panasonic store I remain unconvinced that a plasma will suit my needs and after my time with my current HX853 i'm sure I should continue with LED, i'm hoping to look at all the models i've outlined this coming weekend with the hope of coming to some decision there after.

Once again many thanks for your observations and you are right it's very tricky to judge a tv under harsh retail lighting which is why I would buy from John Lewis as at least I have a few weeks with which to change my mind and replace it if I deem the tv unsuitable.

 

[Son_of_SJ]

Just quickly, Oldboy, the Samsung that I saw in John Lewis was from the F7000 series, not the F8000 series that you are considering buying!

P.S. Are you sure you've ruled out the Panasonic 60ZT65??? :rofl:

 

[Oldboy]

Just quickly, Oldboy, the Samsung that I saw in John Lewis was from the F7000 series, not the F8000 series that you are considering buying!

P.S. Are you sure you've ruled out the Panasonic 60ZT65??? :rofl:

Yes I did realise you were reffering to the F7000 series but it's still good to know it looked good on initial impressions from yourself as it will share similar tech from the F8000 but of course i'm going to look at both of them for myself.

Yes I have most definately ruled out the 60ZT65 as I felt the ZT didn't warrant the extra outlay over the VT65 when I demoed them side by side, it's true the ZT is slightly better in some areas to the VT but it's by such a small margin that it's very hard to tell them apart most of the time. And of course the major point is that i'm going to stick with LED and not go back to plasma as the risk is just too great to use it for gaming in my humble opinion, it's a shame as a 55VT65 would have been the tv I bought if it wasn't for that.

Looking forward to some demos at the weekend though...hopefully I can track down every model i've got on my hit list.

 

[Oldboy]

Good news from John Lewis today so many thanks to gel as I got this response today about my price match enquiry:

Dear Mr ****,

Thank you for your price match enquiry.

I have looked into your request and will be happy to match the price of £1856 for the Samsung UE55F8000 television seen at Total Digital. I was unable to locate this item at £1831.

To place this order with us please call on 08456 049 049 and quote reference number ******. Alternatively, you can place your order online. To obtain your refund, simply respond to this email with a note of your order number once delivery has taken place and we will issue you with your refund. A maximum of 10 products at the matched price can be ordered using the price match reference number, but these have to be within the same order.

Please note that the price match above is only valid for orders placed with John Lewis.com and cannot be used in store. You should place your order within 28 days from today. If you are unable to place your order within 28 days, please submit a new request via our website.

This reference number is only valid for yourself and cannot be shared with friends or family. Please note the price difference will be refunded onto the card used to make the purchase after the order has been delivered.

If you wish to view more information about Never Knowingly Undersold or our pricing policy, you can do so on our website.

http://www.johnlewis.com/inspiration-and-advice/never-knowingly-undersold-policy?intcmp=HP_deliveryblock_nku

If I can be of any further assistance please do not hesitate to contact me.

Yours sincerely,

Peter Branney
John Lewis.com

Now that is a tempting deal indeed as at that price with a 5 year warranty and buying from John lewis i'm seriously tempted if I can sell my 46HX853 quickly, I have a friend lined up as a keen buyer but i'm not jumping in without a good demo first and at least i've got 28 days to think it over.

Many thanks to gel for the tip about John lewis and their price match, it's been very helpful indeed but it is strange that you still have to pay the full price and then get the difference refunded if i'm reading that correctly?

 

[mr malarky]

Many thanks to gel for the tip about John lewis and their price match, it's been very helpful indeed but it is strange that you still have to pay the full price and then get the difference refunded if i'm reading that correctly?

That's how I'm reading it too. Does seem an odd way of going about it; am sure they have trheir reasons but would love to know what they are.

Maybe they feel it commits the customer to buying the set from them, and stops them being used as simply a 'price-point' by people looking to negotiate discounts with other retailers?

 

[Deleted member 2457]

Good news from John Lewis today so many thanks to gel as I got this response today about my price match enquiry:

Dear Mr ****,

Thank you for your price match enquiry.

I have looked into your request and will be happy to match the price of £1856 for the Samsung UE55F8000 television seen at Total Digital. I was unable to locate this item at £1831.

To place this order with us please call on 08456 049 049 and quote reference number ******. Alternatively, you can place your order online. To obtain your refund, simply respond to this email with a note of your order number once delivery has taken place and we will issue you with your refund. A maximum of 10 products at the matched price can be ordered using the price match reference number, but these have to be within the same order.

Please note that the price match above is only valid for orders placed with John Lewis.com and cannot be used in store. You should place your order within 28 days from today. If you are unable to place your order within 28 days, please submit a new request via our website.

This reference number is only valid for yourself and cannot be shared with friends or family. Please note the price difference will be refunded onto the card used to make the purchase after the order has been delivered.

If you wish to view more information about Never Knowingly Undersold or our pricing policy, you can do so on our website.

http://www.johnlewis.com/inspiration-and-advice/never-knowingly-undersold-policy?intcmp=HP_deliveryblock_nku

If I can be of any further assistance please do not hesitate to contact me.

Yours sincerely,

Peter Branney
John Lewis.com

Now that is a tempting deal indeed as at that price with a 5 year warranty and buying from John lewis i'm seriously tempted if I can sell my 46HX853 quickly, I have a friend lined up as a keen buyer but i'm not jumping in without a good demo first and at least i've got 28 days to think it over.

Many thanks to gel for the tip about John lewis and their price match, it's been very helpful indeed but it is strange that you still have to pay the full price and then get the difference refunded if i'm reading that correctly?

No probs mate.

You can do it that way round or I know in the shop you can wait for the price match and they will reserve you a TV while it is going through.

 

[Deleted member 2457]

So basically when you buy it at the shop, it is up to you which way you do it. Not sure with online.

 

[Oldboy]

So basically when you buy it at the shop, it is up to you which way you do it. Not sure with online.

Thanks gel yet again for the advice, you are a star :cheers:

So it looks like I'm better off going in store to get a deal then and then I don't have to pay the full retail price is that correct? I just noticed on the John Lewis website that they have an "at home" store near to me which I beleive stock tvs and electrical goods which will make life alot easier for me as that's not too far from me but I will need to take a trip to the store to see how well stocked it is and to see if it carries the tvs I am looking at buying.

Oh one last thing what do you mean by waiting for it to go through? Does that mean they reserve a tv and then if it's approved you can go in at a later date to collect it...is that how it works? Sorry for the questions but having never even been into a John Lewis store let alone buy a tv from them I have no idea of how they do things there so your help is invaluable...as always!