Things will go wrong, but it's how they are subsequently dealt with. Watch around the 29:00 mark. Other manufacturers should take note.
View: https://www.youtube.com/watch?v=lXbldDqOMBU
What was I listening for?
The fact they design the products to be repaired by customers? That’s a cool idea. Beyond that, the rest just sounded like niche implementation of very well-known circuit designs.