• If you ever spot Spam (either in the forums, or received via forum direct message) please use the Report button at the bottom of each post to make sure a Moderator can handle it quickly. Thanks for your help in keeping things running smoothly!

Question low volume from speakers (please help this newb)

Kate-e-s

Active member
Feb 23, 2021
5
2
25
So I've just bought my first turntable, a project primary e and the guy at the store told me it has an inbuilt pre amp so I just need to connect it to speakers with their own power source (I've connected it to my edifier R1700BTs). But the sound is super low so now I'm a bit confused. Do I need to buy an external pre amp? Some sites say there's a phono/line switch but I can't see it anywhere. Help!
 

camcroft

Well-known member
Jan 12, 2012
262
80
18,970
There must be a switch that you have to switch on read below its underneath as it shows in the picture. Hope this helps engage the switch to phono out
Does pro ject primary e have a preamp?
The Primary E Phono is equipped with a switchable phono/line output, so it can be run with a dedicated external phono preamp or with the integrated phono preamp connected to a line input (for example AUX, CD, Tuner, Tape, etc.).
PJ_Phono_Primary-E_Details_PhonoRender.jpg
 
  • Like
Reactions: nopiano

Kate-e-s

Active member
Feb 23, 2021
5
2
25
Are these your connections if so where did you plug the turntable into which set of socketsView attachment 2176
Yep that's the one! I have it plugged into PCin as it comes through a bit louder that way, though I can here it through both. My turntable instructions just say that line input isn't suitable though I'm not sure which that is :/
 

Kate-e-s

Active member
Feb 23, 2021
5
2
25
There must be a switch that you have to switch on read below its underneath as it shows in the picture. Hope this helps engage the switch to phono out
Does pro ject primary e have a preamp?
The Primary E Phono is equipped with a switchable phono/line output, so it can be run with a dedicated external phono preamp or with the integrated phono preamp connected to a line input (for example AUX, CD, Tuner, Tape, etc.).
View attachment 2177
[/QUOTFrom what I can see there just isn't a switch! I've attached a video of the model I have
There must be a switch that you have to switch on read below its underneath as it shows in the picture. Hope this helps engage the switch to phono out
Does pro ject primary e have a preamp?
The Primary E Phono is equipped with a switchable phono/line output, so it can be run with a dedicated external phono preamp or with the integrated phono preamp connected to a line input (for example AUX, CD, Tuner, Tape, etc.).
View attachment 2177
That’s what I thought I should be able to find but cannot locate that switch anywhere 😕 there are two small boxes on the base though neither of them have any kind of switch
 

Attachments

DougK

Well-known member
Dec 8, 2013
1,015
658
20,070
The guys at the store were wrong this needs to be plugged into a phono stage/preamp to get sound out of it. You need another box Kate.

Yet Project website says it's plug and play??
 

Kate-e-s

Active member
Feb 23, 2021
5
2
25
You should use the Aux in and check the switch underneath the turntable that it is set to phono out
It seems like the model I have doesn't have the phono switch on the base some other primary Es have. Does this mean I need to buy a phono stage?
 

camcroft

Well-known member
Jan 12, 2012
262
80
18,970
It seems like the model I have doesn't have the phono switch on the base some other primary Es have. Does this mean I need to buy a phono stage?
yes or if its new return it and get the right one you might have to pay a little extra but it will be cheaper than buying a separate phono stage
 
  • Like
Reactions: DougK

Gray

Well-known member
Nov 27, 2015
1,748
1,130
13,570
So I've just bought my first turntable, a project primary e and the guy at the store told me it has an inbuilt pre amp.
OK it's a mistake that a Newbie could make (and one even Camcroft above says he made).
BUT if, as you say Kate, you were advised that what you bought did not require a separate phono preamp.....that changes things as far as I'm concerned.

It's really not good enough that you've bought in good faith - then needed to come on a forum to find out why things are not working as you were told they would.

I would (politely) leave that retailer in no doubt how disappointed you feel about the situation.
(They should be grateful to you that you have not named them in this thread....so far).
Respectfully ask them to agree that , in view of your inconvenience, expecting you to pay any extra money would not be appropriate - show them this thread if necessary.

I'm confident they will do the right thing.
 

Gray

Well-known member
Nov 27, 2015
1,748
1,130
13,570
...In the unlikely event that they feel it would be appropriate for you to be paying extra
for their mistake, ask them if they're OK with you naming them here.
 

iMark

Well-known member
May 16, 2008
373
174
19,070
It's a little bit confusing and I can fully understand why the wrong product was sold. But any dealer should know the difference between the models.

About the Primary E Pro-Ject states on their website that it's plug and play: https://www.project-audio.com/en/product/primary-e/ But that simply means that when you take the turntable out of the box you don't have to adjust anything. You plug it into an amp. No mention though of a phono stage.

There is however another model of the Primary E, the Primary E Phono: https://www.project-audio.com/en/product/primary-e-phono/ This one comes with an integrated phono stage that can be switched to line or phono. The line position runs the signal from the tonearm through the phono stage and will sound fine with any amplifier without a phono stage.
 
  • Like
Reactions: DougK and Gray

ASK THE COMMUNITY

TRENDING THREADS