Greetings from SimplyElectronics.
Upon packing your order, we had discovered that our shipment of Marantz PM-7003 (Silver) Integrated Amplifier was damaged, and therefore had to be returned. Unfortunately, the replacements are not expected to arrive within any short period of time.
We apologise for any inconveniences caused, however in this unfortunate event, we would like to ask if there are any other similiarly priced products listed on our site that may be suitable as a replacement? Should the price be slightly higher, we can perhaps waive this as a gesture of goodwill (please note we can only do this usually for minor differences of a few pounds). Likewise, if the price is lower, we can have this reimbursed to your account.
Kindly let us know at your earliest convenience if you wish to accept this offer, and we will do our best to expedite this for you. Otherwise, kindly advise on how we should proceed.
Looking forward to your response, thank you.
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This is the email which was sent to me by Simplyelectronics where I purchased the marantz pm7003. Due to this incident, I have decided to refund my payment and will purchase the Cambridge Audio 650A at Richer Sounds instead. The main reason why I chose the marantz over the CA is because the former is discounted by about 100 quid from simplyelectronics. I paid £350 which is the same price of the CA 650A. Do you think this is a blessing in disguise? Afterall, the CA 650A has great reviews compared to the marantz pm7003. Moreover, I reckon the CA 650A will match my old CA 640C cd player and M.S. speakers. Can I have your opinion on this matter please. Cheers.