Oh dear Zavvi, this is bad for PR in the run up to Christmas!
http://www.bbc.co.uk/news/technology-25330615
http://www.bbc.co.uk/news/technology-25330615
DandyCobalt said:Only fair that they should be returned - they don't belong to them.
As long as Zavvi make it easy to return - send out prepaid boxes etc.