Deleted member 2457
Oldboy said:gel said:MrW said:Clearly, a bad experience from dealing with Zavvi
I'm with everyone else on this, always buy items of this nature from a retailer that you can walk back into if there is an issue
Having said that, I've never had an issue with any console I've purchased. My original Playstation still works 18 years after it was bought!
Sometime's it's not all about price, but all about service, and we all know you can't put a price on good customer service
Hope you get it sorted soon mate
:cheers: I will either buy from Argos or probably John Lewis and pay extra now or better still price match!
Or you could give Game a look as they normally have some decent bundle deals and you could trade in your Xbox one bits against a PS4 if you go down that route.
Did you ask for a refund then gel? It wouldn't surprise me if they sent out a replacement rather than refund you though...do they have monkeys working in their customer service dept??
I have asked for a refund and a replacement at different times, but in the Xbox One return package I asked for a replacement, so I am not sure what they are going to do. The latest communication is a full refund but whether they do that or not I have no idea.
I think I have just got to wait, at the moment I just feel like getting all my money back but I don't know. :wall: