Hi, I've posted on the forum over the last two to three months about the problems I've had with the new Pioneer LX54 blu-ray player. There are numerous complaints all over the web about Pioneer to Pioneer incompatibilities, lip sync, sound drop outs and missing features. As a consumer advice magazine, would it be possible for one of the team to contact Pioneer and find out what the problem is behind these incompatibilities. I've contacted them myself several times by phone and email and other than saying there working on it, I've got no further. Could you please help as this is driving me mad. As anyone else got any advice that might help rectify the situation?
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WHF Team To The Rescue, With Pioneer incompatibilities.
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I had a quick conversation with Pioneer about this at the recent Bristol Sound & Vision Show, but got no definitive answer (nor no idea on whether we'd ever get one of these players to test). I'll pursue...
There is a firmware update on the Pioneer site for the LX54, dated 7th March so may help with your problems.
Mr Mellie:
There is a firmware update on the Pioneer site for the LX54, dated 7th March so may help with your problems.
Thanks for the info. I've already installed the new up date with little improvement. Looks like there's more work to be done by Pioneer.
There is a firmware update on the Pioneer site for the LX54, dated 7th March so may help with your problems.
Thanks for the info. I've already installed the new up date with little improvement. Looks like there's more work to be done by Pioneer.
Clare Newsome:I had a quick word with Pioneer about this at the recent Bristol Sound & Vision Show, but got no definitive answer (nor no word on whether we'd ever get one of these players to test). I'll pursue...
Can't you just buy one,test it and give it a huge thumbs down,pointing out all its faults. Pioneer might move a bit quick then.
Can't you just buy one,test it and give it a huge thumbs down,pointing out all its faults. Pioneer might move a bit quick then.
Cofnchtr
Well-known member
Hi,
I have an LX-53 amp and a LX54 BDP - no problems with either (so far). Have watched a number of films with both Dolby True HD and DTSHD soundtracks. Also no drop out of CD sound.
Cheers,
Cofnchtr.
I have an LX-53 amp and a LX54 BDP - no problems with either (so far). Have watched a number of films with both Dolby True HD and DTSHD soundtracks. Also no drop out of CD sound.
Cheers,
Cofnchtr.
Hi, Cofnchtr. Have you listend to any CD's yet. Even with the new update, I get drop outs every five minutes or so, when using PQLS. I also get bad lip sync problems with DTS Master Audio sound tracks on "get him to the Greek" and I used to get them on the new Sherlock Holmes movie. It almost OK now, but I still don't think it's right.
Cofnchtr
Well-known member
Hi,
I've re-visited a lot of my CD collection and as stated above, no drop out of sound while listening. PQLS is on auto (as is decoding).
No lip sync issues using any source. Don't have SH nor GHTTG so I can't try them out.
I have played the following films since the Pioneer duo were bought - Spiderman 1 - 3, The Dark Knight, Silence of the Lambs, Cars, The Lion King (DVD), Top Gun, The Green Mile, Minority Report and Paranormal Activity II
Cheers,
Cofnchtr.
I've re-visited a lot of my CD collection and as stated above, no drop out of sound while listening. PQLS is on auto (as is decoding).
No lip sync issues using any source. Don't have SH nor GHTTG so I can't try them out.
I have played the following films since the Pioneer duo were bought - Spiderman 1 - 3, The Dark Knight, Silence of the Lambs, Cars, The Lion King (DVD), Top Gun, The Green Mile, Minority Report and Paranormal Activity II
Cheers,
Cofnchtr.
Hi, Cofnchtr. When did you get your LX53 amp? If your having no trouble, I wonder if you've a later model than me. I've just tried listening to Pink Floyd's Darkside Of The Moon and I'm loosing my mellow. The thing keeps skipping constantly. Sometimes every 5 minutes and then sometimes every90 seconds. I got mine just before Christmas 2010.
Cheers,
Jase
Cheers,
Jase
Cofnchtr
Well-known member
Hi,
Purchase date was 16.02.11
All I've done is set it up using the MACC thingummybob - then set HDMI for SKYHD etc. and auto decode for sound.
Cheers,
Cofnchtr.
Purchase date was 16.02.11
All I've done is set it up using the MACC thingummybob - then set HDMI for SKYHD etc. and auto decode for sound.
Cheers,
Cofnchtr.
Cofnchtr said:
I'd be interested to know if Pioneer have update the firmware in the LX53 since I got mine. That can be the only other explanation. Lots of other people on this and other forums have had problem with this and other similar setups.
Cofnchtr
Well-known member
Hi Jase,
Have you tried taking it to your local friendly hi-fi dealer? Ask them to set it up and demo it with your discs - you can point out where and with what discs it's happening with?
Hope you get it sorted.
Cheers,
Cofnchtr.
Have you tried taking it to your local friendly hi-fi dealer? Ask them to set it up and demo it with your discs - you can point out where and with what discs it's happening with?
Hope you get it sorted.
Cheers,
Cofnchtr.
Cofnchtr said:
I think it might come to that if Clare can't get anywhere with Pioneer. I watched Alien last night with no problems and was feeling quite good about it. Then my son asked to watch Predator 2 from the Predator box set. The speech was miles out( over a second in places). My son persaviered an there was only about five minutes near the end that was in sync.
This is a list of faults that I am experiencing.
CD play back skips every five minutes. This is really maddening as the sound quality is great.
Varying lip sync issues with several movies. Again frustrating PQ & SQ is very good. The best I've seen.
Inception
Sherlock Holmes
Get Him To The Greek
Predator 2.
All these movies have DTS master audio soundtracks.
I've not had any problems with Dolby True HD
Very slow to react to commands, although this as improved with the latest firmware update.
I have chased this up with Pioneer - including linking to this thread.
Sure I'll get a response in the next few days - I'll obviously let you know as soon as I hear anything.
Sure I'll get a response in the next few days - I'll obviously let you know as soon as I hear anything.
And here you go with a statement just in from Pioneer:
Pioneer is aware of some issues relating to its 3D compatible Blu-Ray players, the BDP-430 and BDP-LX54. A new firmware update was released on the 7th March which addressed some of these issues, information of which can be found on pioneer.co.uk.
Pioneer is aware that there are some outstanding issues, particularly relating to certain software titles, that this firmware does not resolve and we are currently working on a future firmware update to address these.
This is a priority for Pioneer. Please check the pioneer.co.uk website for further updates or contact the Pioneer Customer Relations team on 0330 1231240 or 0870 6001539.
Pioneer is aware of some issues relating to its 3D compatible Blu-Ray players, the BDP-430 and BDP-LX54. A new firmware update was released on the 7th March which addressed some of these issues, information of which can be found on pioneer.co.uk.
Pioneer is aware that there are some outstanding issues, particularly relating to certain software titles, that this firmware does not resolve and we are currently working on a future firmware update to address these.
This is a priority for Pioneer. Please check the pioneer.co.uk website for further updates or contact the Pioneer Customer Relations team on 0330 1231240 or 0870 6001539.
Thanks Clare for putting the time in, to let Pioneer know, how users were feeling about the problems they are having with their blu ray players. It's good to know that consumers have somewhere to turn to, when things don't quite go as expected. I just hope that this is resolved in a speedy fashion.
I also send my deepest sympathies to all Pioneer staff and those affected by Fridays disaster in Japan.
I also send my deepest sympathies to all Pioneer staff and those affected by Fridays disaster in Japan.
I had initial problems with judder but I phoned Pioneer and changed the settings on the BDP-LX54 from 1080p to Auto which resolved that issue.
I tried that PQLS on the BDP-LX54 in combo with the LX83 receiver and it really cocked up all my settings on the receiver to the point that Sky wouldn't handshake with it anymore.
So I don't use PQLS anymore.
Seems daft that they put this PQLS on their devices to improve sound quality and it won't work! I note in the small print in the handbook that they accept no responsibility for imcompatabilty issues with other manufacturers. No point having it if it won't work with anything else.
Otherwise I'm happy
I tried that PQLS on the BDP-LX54 in combo with the LX83 receiver and it really cocked up all my settings on the receiver to the point that Sky wouldn't handshake with it anymore.
So I don't use PQLS anymore.
Seems daft that they put this PQLS on their devices to improve sound quality and it won't work! I note in the small print in the handbook that they accept no responsibility for imcompatabilty issues with other manufacturers. No point having it if it won't work with anything else.
Otherwise I'm happy
Marnie said:
I've also disabled PQLS and set the audio delay manually on my LX53. With my TV (Sony 46HX903) the delay seems to be around 3 frames for the LX54 blu ray player and about 2 frames for my Virgin+HD box. If I try to use PQLS with audio set to PCM output, there is no lag at all with any disc media. The only problem is that the sound quality is much better using bitstream.
I've just been doing a bit of thinking about the situation that seems to have affecting quite a lot of Pioneer users over the last few years. There seems to me a legacy of bad programing on Pioneer's part. Most of their blu-ray players have had an history of firmware updates, to fix problems you just don't get in cheap players. Granted there more complicated than lower models. Almost every other manufacturer seems to be able to produce successful hardware that works to specification, as far as blu-ray is concerned. You don't hear of supermarket blu-ray players having such problems, so why do big names like Pioneer have such trouble? Looking through several different forums, it seem once you get into the world of high-end blu-ray players-PROBLEMS occur.
My question is, what is going on in these high-end products over and above the standard models?
Why is this so hard to deal with.
Why do manufacturers release hardware when there is obvious options missing or errors in standard operation?
I think the answer to the last one is that high-end hardware is made in smaller numbers and is expected to have a longer lifespan than cheaper players. Problems with cheaper players would be an obvious death knoll and leave lots of stock on shelfs. As for the other two question, I've no idea that makes sense.
My question is, what is going on in these high-end products over and above the standard models?
Why is this so hard to deal with.
Why do manufacturers release hardware when there is obvious options missing or errors in standard operation?
I think the answer to the last one is that high-end hardware is made in smaller numbers and is expected to have a longer lifespan than cheaper players. Problems with cheaper players would be an obvious death knoll and leave lots of stock on shelfs. As for the other two question, I've no idea that makes sense.
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