vertical banding on sony 65 hx 923

[admin_exported]

I purchased the above just over 4 weeks ago. I have noticed that on watching football, motor racing, golf or at times films there are a few faint vertical lines running down the screen especially when the camera pans. This makes watching the tv unbearable. I am disappointed as this is supposedly their flagship model. I read the reviews on what hifi and there was no mention of this. Is this normal? An engineer is calling . I hope he does not say this is part of the course. I hope Sony customer service is good as the set is only about four weeks old.Could an engineer tweak the problem out? Is this a common problem?

 

[nws56]

Yup, it's common. There is no tweakery that will remove it. Sets vary in degree of awfulness, as does customer acceptance of the fault. There are many many tales of folk world-wide coming to terms with this issue available to read on a US based forum. Don't expect much from Sony, but the dealer may be prepared to swap sets for a tolerable one . Notice I said tolerable , not perfect . I looked at - and rejected - the first set in the shop because of those vertical bands. The second one seemed to be perfect, but once at home those bands were faintly visible . Not enough to irritate , so I kept it .

The 55and 46 inch sets do not suffer from this fault ( alledgedly) so you may consider downsizing ?

Good luck.