Rega DAC Build Quality - just my bad luck?

[Ambrose]

I recently purchased the Rega DAC and really really pleased with the results in my system and can't do without it now.

However, the first time I switched on the power button got jammed and did not release. Hence to turn on/off I have to pull plug.
My dealer re-ordered and I swapped.

Now, I unpacked new DAC last night and heard a loose screw or something inside the case jangling around. FFS! Am I just very unlucky or have other owner had similar issues?
Rega gear I have seen has looked and felt very robust so am surprised by my experience.

Back to dealer again 😳

 

[Anonymous]

Surprised, persevere, absolutely no issues with my Rega components. If they had build issues it would be well documented on here and elsewhere. They are known for quality of build.

 

[mitch65]

Definately unlucky, I had the Rega DAC when it first came out and have nothing but praise for their build quality so, yes, persevere.

 

[Ambrose]

The dealer found swarf (wire trimming?) got caught in case.

Now removed and dealer dropping off at my work tonight :clap: