PROBLEMS WITH SKY+

[admin_exported]

Does anybody else have problems when recording programmes on sky+. On certain channels the picture keeps jumping and breaking up. If this is a common problem how would you go about resolving this, it is a real pain. Any advice would be greatly appreciated.

 

[The_Lhc]

Have you checked your signal strength and quality? It's under Services, System Setup I think (somewhere like that, have a look around), if they're too low you'll have problems, this could be due a faulty LNB or bad cabling, dish out of alignment, you name it...

 

[Anonymous]

thanks, i will have a look at it, how low is too low BTW?

 

[The_Lhc]

I think you'd want it at least halfway, as high as possible though.

One question, do the problems increase when it rains?

 

[Anonymous]

not necessarily, it happens alot on sky one, a bit peeved when i sky plussed the first 3 stargates but couldnt watch them, it also happens on E channel when the missus records some of her rubbish(not a problem then). I have been through services but i wasnt sure what i was looking for but nothing really needed changing i think?

 

[proffski]

Signal quality is more important than sheer strength. I have repaired a few SKY+ boxes where a failing power supply manifested as some channels misbehaving. Always check the connector, LNB and obvious stuff first. Borrowing a friends set is a good idea to eliminate suspected faults.

 

[Anonymous]

i have also been having problems a lot it happens on hd sports it happened last night sky sports sd
was ok- but the hd channel was saying no sky signal being recieved, only sky sports2 hd
all other channels were fine,. it has also happened some times on hd films premier1 hd
this is very annoying and pay sky £67 a month for this anyone know whats causes this..
signal test is 70%

 

[Anonymous]

i too have had/having these problems, i now have to switch off at mains to get sky back on, i record during night to find out signal failed half way through. i have rang sky regarding this , basically im out of warranty i.e 1yr, engineer cost £70 call out!!!!!!!!!!!!!! why do we pay so much?

 

[ukdavej]

iamthetimberman: , basically im out of warranty i.e 1yr, engineer cost £70 call out!!!!!!!!!!!!!! why do we pay so much?

Now you know how the "free" sky box is financed

. Try calling them to cancel as it no longer works, might get a reduced call out rate at the very least