My complex as you call it is not confined to Ashley James, he is but an example, just a bad one. Of course he is polite, polite in telling lies and ******** the same as *every* marketing man to a greater or lesser degree does, it is their job.
Why do you think prices are so high in this industry? It is because of all the middle men and hangers on, I call them slurpers (slurpers in the pig trough) that is where your money goes, not on making or designing the product, that is much less.
I design and build hi-fi with help from sub contract and out work on the build side. I use no retailers, I sell direct at trade price to the customer via on line, that save 40 to 50% of your money. I don't employ marketing men and company sales men like Ash, that save another 10 to 20%. I don't use magazines to promote or advertise, saving another 10%, I use customer word of mouth mostly on forums.
Ok this can be seen as promotion, but it needs to be said, so people understand where I come from. I have been designing and making hi-fi for over 40 years and before that employed in both manufacture and retail in UK hi-fi industry. I survived the nonsense of the flat earth where the industry was virtually taken over, and other industry anomalies and pollutants. THE best thing to happen to this industry is the forums and the freedom to pass unpoluted and uncorrupted information to the enthusiast at last. Don't expect accurate information from magazines, they are comics with pictures..
Nothing is perfect, including the forums, some are run by egotists who practice censorship, but over all it is the forum members who in reality own and make a forum a success and work or not.
Because of forums we can now have a social aspect to the hobby, meet-ups, bake-offs, which is the way to beat the slurpers control over the information you get. The only good and accurate review (not always but most) is from the guy who owns it!!!
Being a magazine based forum I am sure my views are not welcome here, but there it is. This saga came out of my willingness to loan items for bake-offs and meet ups, it very very rarely goes off into la-la land as this one has, and if it does there is normally an agenda behind it. I would love to run an open forum based loan scheme for people to try nva, but when tried on other forums the trade members have ganged up to get it removed as they are scared stiff of it.
I hope this helps people to understand.