Mag subscription and Chord HDMI cable

[Anonymous]

Hi,

I have not yet received my Chord cable which was on offer when I subscribed.

I have sent numerous emails asking for an update but have heard nothing.

Any chance someone sould chase this up for me?

Regards,

Bob

 

[Clare Newsome]

Hi Bob,

Email us via the Contact Us button below and we'll make sure someone gets on it - regrettably, our external subs supplier aren't always the most efficient at replying; we'll do a better job, honest!

 

[Anonymous]

Hi Clare,

Thanks for the reply.

I already sent an email to whathifi@haymarket.com yesterday which included my name and address along with a number of early emails I received from Haymarket.Subs@quadrantsubs.com regarding my initial query.

Regards,

Bob

 

[Clare Newsome]

It's with our subs manager here right now...

 

[Anonymous]

Thanks for the update.

 

[Anonymous]

Is there any progress on this at all?

I have sent numerous emails to whathifi@haymarket.com and would have at least expected some acknowledgement with an indication as to when I could expect to receive my cable (it's now over 2 months late).

To say I'm disappointed in your customer service is an understatement.

 

[Anonymous]

If i get a mag subscription now would i be to late to get the Chord hdmi cable instead of the July's offer as i already have a good set of headphones?

Here's hoping

 

[Clare Newsome]

Sorry, but we're not running the Chord HDMI offer at the moment. You can get three issues for £1, though...

 

[Anonymous]

Hi this doesn't just apply to the Chord HDMI cable I ordered when the offer was a pair of iGrado Headphones,

nearly 4 months later I'm still waiting despite numerous mails to the subs dept and promises of despatch.

I still like the magazine but my initial excitement over the bonus of an excellent free gift has somewhat soured.

Is this a general problem with subscription gifts ?

 

[Andrew Everard]

Really sorry but it's not something we in the editorial office control directly. Could you please email me with your name and address and a subscriber number if you have one, and either Clare or I will make threatening noises at the subscriptions people.