Disappearing HD channels

[Lightuser1]

Since last weekend my Freeview HD channels have been disappearing and re-appearing, both on my Sony TV and my Panasonic Freeview box. In the case of the TV, they appear on the guide but when you select one of the screen is blank and a no signal message appears. On the freeview box they have gone from the guide altogether and you get an 'invalid' message if you try to key in an HD channel. I checked the net and the freeview signal for my location (CM2 area) is supposedly good. I have wondered if the aerial (communal) could be at fault, but I can't see how it would suddenly selectively not receive channels it has always previously picked up without problem.

Any ideas on what could be happening here? (Just as well there's hardly anything to watch on BBC etc at the moment.

Thanks

 

[Son_of_SJ]

Since last weekend my Freeview HD channels have been disappearing and re-appearing, both on my Sony TV and my Panasonic Freeview box. In the case of the TV, they appear on the guide but when you select one of the screen is blank and a no signal message appears. On the freeview box they have gone from the guide altogether and you get an 'invalid' message if you try to key in an HD channel. I checked the net and the freeview signal for my location (CM2 area) is supposedly good. I have wondered if the aerial (communal) could be at fault, but I can't see how it would suddenly selectively not receive channels it has always previously picked up without problem.

Any ideas on what could be happening here? (Just as well there's hardly anything to watch on BBC etc at the moment.

Thanks

I have at least one Freeview HD television and one Humax Freeview HD set-top box in every room, and I have not noticed any disappearing SD or HD channels. I think that in the last four days I've had a couple of messages to retune either television or set-top box, but then all the old channels are present again.

Might it be local problem with your transmitter? Where in the UK are you? I'm in Edinburgh.

 

[super]

https://en.wikipedia.org/wiki/CM_postcode_area

 

[Binman]

I had the same. I lost some BBC HD channels.

There is some advice on the BBC website, something to do with them changing something with the signal. The advice didn't work for me.

Ended up adjusting the aerial in the loft a bit to get a better signal - retuned and got the channels back. Some have changed channel numbers.

 

[buzz_lightclick]

I lost Sky news HD and Sky Hits HD the cinema channel, a couple of months ago. Nothing appears to be wrong with the signal and the connections are all fine. Really annoying!

 

[bigboss]

Retune the channels.

 

[buzz_lightclick]

Retune the channels.

how do I retune a Sky box?

 

[bigboss]

Retune the channels.

how do I retune a Sky box? 

I was replying to OP's Freeview HD issue. Call Sky customer service for Sky issues.