I'm about to move away from Tidal, I really like the App on a PC but they have a major issue with it seeing devices especially Bluesound, which in essence means you want to play music and you can't.
I've raised support tickets that are replied to by AI and don't cover the issue you've raised at all, I replied and said this is obviously being replied to by a robot and I think at that stage a person stepped in and basically said there's no end date for a resolution.
Can't remember how it came up but I was in AI an it said it's a known a well documented issue but there was no near term resolution in sight.
They also update the tablet App recently and again it's just a pain to use and really awkward to find the simplest of things i.e. cast to a device.
Shame, if the Windows App worked anything like Spotify's it'd be brilliant.