Strange Sound on my 5.1 Focal Dome sound system, please help !

[thesounder]

Hello there

I am having trouble with my sound playing DVDs and Bluerays and recently even on my CD

My HIFI setup is:

Player: DENON Network DBP 1611UD
Amp: Marantz NR1602 amplifier / receiver
Speakers: Focal Dome 5.1 red

The sound is amazing, everything works perfect apart from when I play a movie and I stop the movie it makes a very strong loud noise: "PAC" like someone it cutting the wire or a short circuit of sort, it's really loud depending on the volume

I tried to fix this many times but no avail :-( it's really annoying

My player DENON is connected to the Marantz amplifier by 2 media sound cables (red and white) like in the images attached - "audio out" -> "analog audio in"

The Focal SW is connected to the SW to the "pre out" connection to the Marantz with a really good cable - see image

Can you help please?

Thank you

 

[gellert]

Have you tried with other cables?
Maybe try the CD entrance on the amp. instead of BD.. to see where the problem may be ?

 

[aversaurus]

When did this start ?
How long have you had the system ?
What have you tried?

 

[Tinman1952]

Sounds like a problem/fault with the player.... generating this 'PAC' when it loses 'lock' on the digital signal.... I know AKM DACs can do this because of their architecture but Burr Brown are normally fine.

 

[nads]

I would run a digital connection rather than analog to help rule out areas of possible problems.

 

[thesounder]

Have you tried with other cables?
Maybe try the CD entrance on the amp. instead of BD.. to see where the problem may be ?

I did, all of them, same

 

[thesounder]

When did this start ?
How long have you had the system ?
What have you tried?

from the beginning of time
about 7 years
I tried other inputs but the same

 

[thesounder]

Sounds like a problem/fault with the player.... generating this 'PAC' when it loses 'lock' on the digital signal.... I know AKM DACs can do this because of their architecture but Burr Brown are normally fine.

ok, and what's the solution?

I don't know what AKM DAC Burr Brown are sorry I am a newbie

 

[thesounder]

I would run a digital connection rather than analog to help rule out areas of possible problems.

ok, how do I do that? trough HDMI maybe?
I have one HDMI but it is connected to the projector

 

[thesounder]

this is the sound

View: https://youtu.be/0woUq00k2OU

 

[Tinman1952]

ok, and what's the solution?
I don't know what AKM DAC Burr Brown are sorry I am a newbie

You could beg, borrow or steal another bluray player just to test it. If that is ok then you know it is the player not the amp.
The DAC inside the player is what turns the digital data on your CD or bluray into the analogue music that you hear.

To try a digital connection you would need to connect the coaxial digital output of your player to the coaxial digital input of your amplifier. Both have RCA connections.

 

[nads]

ok, how do I do that? trough HDMI maybe?
I have one HDMI but it is connected to the projector

You have digital outs on the player and digital inputs on the amp. So read the manuals and see how you need to adjust the setting on both bits of kit.

 

[thesounder]

You could beg, borrow or steal another bluray player just to test it. If that is ok then you know it is the player not the amp.
The DAC inside the player is what turns the digital data on your CD or bluray into the analogue music that you hear.

To try a digital connection you would need to connect the coaxial digital output of your player to the coaxial digital input of your amplifier. Both have RCA connections.

ok, that work, now it's perfect, no "PAC" sound

I noticed the coaxial "in" and "out" didn't know what "coaxial" means, I thought it was a tv cable

Then I remember my SW cable, I had a spare one, and it did the job! And it looks like it doesn't affect the quality of the sound at all!

Thank you so much! I really much appreciate the help!

 

[Tinman1952]

ok, that work, now it's perfect, no "PAC" sound

I noticed the coaxial "in" and "out" didn't know what "coaxial" means, I thought it was a tv cable

Then I remember my SW cable, I had a spare one, and it did the job! And it looks like it doesn't affect the quality of the sound at all!

Thank you so much! I really much appreciate the help!

Glad you got it sorted...👍