Sky Anytime + not working

[admin_exported]

I have activated anytime plus online and it says i now have it.

I have connected my router to sky box using home plugs which works on my friend's system with no problems but still can't get anytime + to work. any ideas?

 

[The_Lhc]

Been a long time since I looked at those settings but have you checked the Sky box is actually connected to your router (ie has picked up an IP address and all that)?

 

[Anonymous]

i will check that out. think it is but not 100%

 

[Anonymous]

not sure how to check whether it is picking up an internet signal? the router is upstairs so apart from buying a 20m ethernet cable is there an easy way to find out?

 

[The_Lhc]

You have to go into the settings and check whether it has an IP address listed or not. But I can't remember exactly where they are, under the services menu, have a hunt around.

 

[moosey]

have you tried turning your router on and off? on a handfull of occasions i have 'lost' anytime+ and rebooting the router has cured the problem.

I admit that i haven't used the homeplugs; i used the sky sender unit, but it might be worth a try.

good luck

 

[Anonymous]

i did try a reboot but no good.

i will have a look at the services thing to see about the IP address. i'm a bit out of my depth with that though

 

[AnotherJoe]

On the skybox - Services -> Settings -> Network

If the IP address starts 192.168. then its probably ok.

Needs to be plugged into the phone line as well to work fully.

When you say not working - what exactly happens when u select anytime from the planner?

 

[Anonymous]

when i click on the red button to access anytime, the regular anytime comes up and not the anytime plus with all the films etc on there.

 

[Anonymous]

there is an IP address showing but above it says the work 'failed' so something cleary isn't right.

 

[sc1]

Have you checked your box is compatible? I have the old Thompson and it cannot do anytime +. No insult meant, just sometimes it is that simple.

 

[AnotherJoe]

Also try pluging something else into your homeplugs - to check they have synced correctly.

 

[Pittodriered]

Another thing to check is that you have enabled the broadband connection for the box. I'm at work but if i remember correctly:

Options

Customise

Enable Broadband connection.

I got caught out with this when setting up my Anytime+

 

[Anonymous]

thanks guys. i will have another crack at it lunchtime.

 

[Anonymous]

Another thing to check is that you have enabled the broadband connection for the box. I'm at work but if i remember correctly:

Options

Customise

Enable Broadband connection.

I got caught out with this when setting up my Anytime+

Yeee ha. Tried this and hey presto it worked. Thanks all for the help.