Pedro2 said:
Hi Paulq,
I can we’ll understand your frustration with Linn. I’ve been told today that my Akurate upgrade has been logged with them. “Does this mean it’s gone off to them” I asked somewhat naively. “Not quite yet” came the answer I was fully expecting.
it appears that Linn are struggling to meet the demand for upgrades. An image of a worker in a shed with soldering iron springs to mind. I just hope it sounds like the dogs danglers when it returns (2019 or 2020).
I read another glowing review of a Lema Streamer (the audiophile man - Paul Rigby). Leema seem like a company that knows what they’re doing.
Not sure about Meridian. They used to have a fantastic reputation but when Sooloos was born, I think prices went skywards.
Hi Pedro2
They really are taking the mick - yours is the second of those stories I have heard this week. Mine, as you know, is a little different in that I wanted to go ahead and upgrade my Akurate to Katalyst (£1800) and also have the casing changed from silver to black (£450). Bear in mind that very few people have actually heard Katalyst and yet everyone is getting very excited about it. I was prepared, perhaps unwisely, to invest a further £2200 in my own streamer on something which may not sound as good as some people would have you believe. Exakt springs to mind......
Just so the maths are straight my ADSM cost £6400 and the new ones are now £7500.
Meridian's system would have to consist of:
Zone controller 218 - £729
Media Core 200 - £1249 but can be had cheaper
DSP5200.2 Active speakers £6000
Total £8500 ish.
Also, bear in mind that with the Meridian option you are basically getting the same technology at point of purchase as Linn's Exakt so how much would the Linn cost have to escalate by (Exaktbox) to get to the same point as Exaktboxes are not cheap though, unsurprisingly, are now being made available very cheaply second hand. So the Linn equivalent is actually more expensive.
That's all very well of course but I don't know how it sounds and Meridian pretty much lock you into buying their stuff if you ever want to upgrade.
The Leema stuff I am not at all familiar with but the more I hear the more appealing they are so it would be remiss of me not to have a look at them too. It's a pity the new Naim streamers are not yet available despite my not being wholly convinced about Naim streaming stuff.
So, as ever, the journey continues but I need to approach it sensibly as, for me, it's important to only change for the right reasons and not on a whim. I have just become wholly disenchanted with Linn's attitude towards customers and after sales care in recent months so I am really open minded to ditch them if I can find something that I am equally as happy with. You simply can't treat customers that way and expect to get their repeat business. Of the 3 dealers I spoke to today all, independently, stated that they wouldn't care a bean if Linn closed their account.
Hope you get some joy with them soon.