Richer Sounds
Well-known member
Hi gel,
We are happy to refund any purchase made if returned unopened and in an unused condition within 7 days of purchase.
However unfortunately, if a product has been opened and used, we are unable to re sell as new therefore would be subject to a handling charge.
Obviously the last thing we would want is an unhappy customer, so if you could please contact me on the below email address I will do my best to resolve the situation to your satisfaction.
john.p.clayton@richersounds.com
Many Thanks
John Clayton
Operations Director
Richer Sounds
We are happy to refund any purchase made if returned unopened and in an unused condition within 7 days of purchase.
However unfortunately, if a product has been opened and used, we are unable to re sell as new therefore would be subject to a handling charge.
Obviously the last thing we would want is an unhappy customer, so if you could please contact me on the below email address I will do my best to resolve the situation to your satisfaction.
john.p.clayton@richersounds.com
Many Thanks
John Clayton
Operations Director
Richer Sounds