Kanto claims its powered speakers will emulate the thrilling visual experience of the Northern Lights in sound.
Kanto Audio TUK : Read more
Kanto Audio TUK : Read more
Completely opposite customer service experience for me.Hi, just to add my experience, I bought a pair of Kanto Tuk speakers from amazon.fr, there was a loud very high frequency hum coming from the powered speaker, one of the woofers was off center by a good few mm and there was paint chips around the input lights, I contacted Kanto support for help with the hum, they were very hard to deal with and spent a week of emails back and forth only for them to tell me they wouldn't cover any warranty because amazon.fr wasn't a kanto reseller (even though they have an official shop front?) and I had paid a bit less than the RRP so they consider the speakers used even though they even had the invoice for the "new" speakers because thy consider no retailers to ever sell any of there products under their RRP!?
So anyone who buys one of there speaker from what seems to be most retailers (European ones anyway), or anyone who pays any less than full RRP have according to Kanto, NO MANAFACTURES WARRENTY! That's a lot of people!
I was lucky I got to find this out before my amazon return window closed.
In all it was a terrible experience from a company that has poor quality control and terrible costumer service, I sent mine back for a refund and wished I never bought em.