Incompatible Sony and Toshiba HDMI

[admin_exported]

My Toshiba HD Ready LCD screen 46WLT66 won't receive an HDMI signal from the Sony receiver STRDA5300. Toshiba and Sony technical departments both agree that the cause is the High Definition Copyright Protection (HDCP) handshake not working between the two products. Both state it is the fault of the other's equipment not functioning correctly. How do I tell which company is telling the truth?

 

[Anonymous]

Simply put - astoundingly ridiculous. Customers must be informed well in advance of the fact that certain products are incompatible with each other, than to pay and discover later that nothing works. Can anything be more frustrating that that? Send your kit back and get a refund or something that actually works - check if the 'handshake' has taken place!

Stupid manufacturers and their turf wars!

 

[matengawhat]

i had same problem with a toshiba hdep35 and a sony 1200es and a sony 40w2000 - if i connected the tosh straight to tv no issues - if connected to reciever no picture through put

 

[Anonymous]

Totally baffling!

 

[Anonymous]

This is weird but i have this problem all of a sudden aswell.I was using tosh 32WL66 and a ps3 and never had a problem.Then i bought 42 panny and started using ps3 with it,but a few weeks ago hooked up tosh+ps3 and could'nt get a picture but there was sound and i tried 3 different hdmi leads and still got no joy.

 

[Anonymous]

I'd be happy to request money back but how to work out from which company? Sony, to their credit, have tested their receiver and found it performed to specification. They promised to fix any problem handshake if it could be shown as their cause.

What bugs me is the Toshiba claim of being HD Ready. I assumed that guaranteed connection from an HDMI input. Clearly not. So what value is the HD Ready logo to consumers?

 

[nads]

if i have it right HD Ready logo show that the TV has 720 plus horizontal but less than 1080 lines.
http://en.wikipedia.org/wiki/HD_ready

 

[Andrew Everard]

EvilWolf:

Stupid manufacturers and their turf wars!

I wish I could believe it was 'turf wars' - instead I think it's just a case of lots of companies doing parallel development, rather than there being one standard set that all adhere to.

The same happens when it comes to the HDMI CEC system - Bravia Sync, Viera Link, Regza Link and so on. Checking compatiblity with all the variations of functionality is a nightmare for companies not involved in making TVs, as Onkyo will tell you. Last year it had only had time to check its receivers with Viera Link, and it's taken another year to ensure compatibility with some other HDMI CEC systems.

Of course manufacturers want to sell you a complete one-brand system, but I agree that we should expect plug and play operation these days, just like we should expect a CD player to play anything that's audio-CD-shaped and claims to be an audio CD,.

 

[Anonymous]

Yes Andrew. As a consumer who pays for a new component with his hard earned cash, the last thing I would expect is for the component to not work to my expectations, or not to work at all!