bigboss
Moderator
Is the firmware up to date? Another user on the thread mentioned that a firmware update solved the issue. What firmware is your Oppo on?
Native_bon
Well-known member
Sorry gel I'm at work and using my phone to write messages. Can't quite do links on it. There so many problems with hardware and firmware right now cause the little problems are not ironed out before new tech is rushed out again. All this just for them to supersede each other why we the customer suffers.
Sony has yet to implement HLG into the BBC iplayer now we have to deal with yet another withdrawal of Dolby Vision firmware update.
That's winter Olympics in 4k out of the question for me. Satalite disc not allowed in my building.
We currently spending money on tech which is useless at the moment.
Sony has yet to implement HLG into the BBC iplayer now we have to deal with yet another withdrawal of Dolby Vision firmware update.
That's winter Olympics in 4k out of the question for me. Satalite disc not allowed in my building.
We currently spending money on tech which is useless at the moment.
There's a reason why even if I had plenty of money I still wouldn't be an early adopter of pretty much any new technology. You're all paying thousands to do the tech companies' beta testing for them.
davidf
Well-known member
If I was an Oppo dealer, and as a long term proponent and owner of Oppo products, I’d be on here (as the only regular Oppo dealer posting on this forum) reassuring their customers that Oppo are an excellent company who are better than the Japanese manufacturers with regards to sorting out any small problems that arise. I’d assure them that their money hasn’t been wasted, and that even if there were one or two small problems (mainly due to aspects beyond their control, ie, an ever changing format), they’re more likely to get them resolved than if they’d bought any other player. I’d have bought a new UHD player for myself by now, and be actively getting involved in these types of discussions with first hand experience and advice to help out their customers.
davidf
Well-known member
It’s a lot more than two small problems David, check out the Oppo thread there are hundreds of problems if not thousands!
bigboss
Moderator
Certainly not "hundreds of problems"! If you follow the thread, you'll notice that most of the issues were sorted by a simple firmware update.
You haven't answered my question: which firmware is your Oppo on currently? Also, have you even contacted Oppo regarding your problems? Your player is in warranty and Oppo's customer support is second to none.
You haven't answered my question: which firmware is your Oppo on currently? Also, have you even contacted Oppo regarding your problems? Your player is in warranty and Oppo's customer support is second to none.
Blacksabbath25
Well-known member
Currently the firmware version which was before Christmas when Oppo released some firmware was 20XEU-54-1127
davidf
Well-known member
I don’t even know how to describe my problems still, then I can contact Oppo. Basically on the Batman Trilogy 4k there is movement in the picture, and Wonder Woman and Kick-Ass.bigboss said:
Samd
Well-known member
You can elect to keep your account settings.
Not that you want to hear but I have no probs whatsoever with mine - it's brill!
Not that you want to hear but I have no probs whatsoever with mine - it's brill!
bigboss
Moderator
Native_bon
Well-known member
I don't think this the end of Dolby Vision, far from it. Even HDR has its own problems. Currently Sony are working on a fix on DV through hdmi and USB. It's just having to wait for so long.Benedict_Arnold said:
gel said:
Gel, only asking because it has not been mentioned, did you reset the Oppo back to factory default after each of the updates.
Native_bon
Well-known member
Samd
Well-known member
Native_bon
Well-known member
I actually spoke to Oppo customer service and was told to do a factor reset after every firmware update, and it resolved my problem.Samd said:
bigboss
Moderator
To me, it sounds like gel's issues started after the firmware update. So worth resetting to factory default as mentioned.
Also, I really can't see the problem in the pictures. Can you take the pics of the same scenes with the Panasonic player so we can compare?
Also, I really can't see the problem in the pictures. Can you take the pics of the same scenes with the Panasonic player so we can compare?
Just done the factory reset and this is Dolby Vision:
You can can clearly see the mess in the picture on this one.
You can can clearly see the mess in the picture on this one.
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