Claire, glad to hear that you have had a lot more luck than me. Over 2
months later I am still being fobbed off by Haymarket/What HiFi despite having
subscribed 2 days after the magazine was published. Having chased, I
have email confirmation that my lead was "ordered" on 6 Feb but since
then I just seem to be told different stories every time I call. Normally
they oscillate between, "if you ordered it will come but we have had
supply problems - there is another bath in a week, so it will be one of
those" to "Sorry, these are no longer available but I can offer you a
refund or 6 free magazines/replacement free gift".
I just can't tell you how cross and disappointed I am with Haymarket/What
HiFi. I was actually going to buy one of same HDMI leads, having just
upgraded my amp, before I saw the offer. The timing could not have been
better - or so I thought. It just seems this is such a clear case of
knowingly over promising an offer that they cannot meet. As such, I don't
want a pair of headphone either, I just want the lead that was offered.
I would cancel my subscription and go and buy one, but it's also now the principle of
the matter. What should I do from here?