cannot get optical input to work on denon avr 1713

[toyota man]

Hi all I have just connnected my panasonic gt42 via optical cable to my denon avr 1713 amp and it isn't working I can see the red light of the laser projecting out of the interconnect but no mater what input I select it makes no difference ie no sound many thanks for any help with this one I am not realy that ofay with av

 

[BenLaw]

Have you taken the plastic caps off the interconnect and got a firm connection at each end?

 

[toyota man]

Have you taken the plastic caps off the interconnect and got a firm connection at each end?

Yes I have tried all the sort of things which you kick your self for .the manual that came with the amp is next to useless unless you need something to level a bookcase or light a fire . hows you young son and good Lady well I hope christmas will be good this year and for many years to come

 

[BenLaw]

Other than that (I didn't take the cap off once, which is why I suggested ) make sure settings are correct for output in TV and input in amp.

We're all really well, thanks for asking Baby boy has recently started sitting up and is a little delight:

I hope you and your family are doing well also and that you have a great Christmas

(Hmm, can't get the image to display using my phone, I'll try again if I remember. Thanks again.)

 

[techblogpool]

Hey there,

not sure if you successfully resolved you issue yet, but I had a similar problem, everything was set up correctly, I could see the red light from the cable but the AVR did not register anything..

The solution was very simple, a new cable was needed. Apparently, seeing the red light indicates next to nothing.

My cable was treated well and was maybe 3 years old. I also never heard of an optical cable gone bad, but that is just what happened.

Hope this helps.

Martin