BT Open reach outside

City Fibre spent £30 million transforming my town (now City) into 'one of the best digitally connected areas on the planet'.
(Made it one of the worst disrupted areas on the planet).

I think they've given up trying to sign me up for full fibre.....I can wait.
 
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One thing I've noticed is that when they run the cable down your wall, once they get about half way down, it is then secured to your drainpipe. As I was told it's a repair bill of £200 if you break your fragile fibre cable, I think this is an accident waiting to happen - if your water pipes come away from the wall for any reason, bang, £200. Ask them to secure it to the wall all the way down. I told them to change mine as I didn't think it was acceptable.
 
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One thing I've noticed is that when they run the cable down your wall, once they get about half way down, it is then secured to your drainpipe.

By "they" you mean the installer that did your particular installation.

Whilst it's fairly common within the industry* it's certainly not standard practice.

*Usually just lazy installers, or subbies that are paid per install looking for short cuts.
 
By "they" you mean the installer that did your particular installation.

Whilst it's fairly common within the industry* it's certainly not standard practice.

*Usually just lazy installers, or subbies that are paid per install looking for short cuts.
i wouldn't accept that still waiting for them to come back then i will look at what options i have other than BT full cable.
 
CityFibre wouldn't sell you broadband anyway 😉

They're a wholesale network builder/operator.

They leave tselling to their numerous retail partners
Yeah, them and Vodafone put up the infrastructure funds, Vodafone are the ones that have bombarded me with 'you don't know what you're missing' messages.
(I'm currently missing the chance to pay them around £28 per month more than I pay for my tethered SIM - which, ironically, is on the Vodafone network).
 

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