Backlight bleed on a new tv

[kitkat]

After lots of research I brought a brand new Samsung 32" lcd on the 23rd (rated 5 stars in What Hi-Fi) within 2 days it has 3 patches of backlight bleed, 2 in the middle and a large long strip about 5 inches from the bottom of the screen very noticable in darker pictures is this acceptable on an lcd or is it faulty.

 

[Clare Newsome]

Have you adjusted any of the settings (most importantly turned the backlight down)?

Because i'm afraid that either sounds like an unnaturally boosted backlight or a faulty set. It does still happen - even to the best manufacturers and the best sets, sadly

 

[kitkat]

Hello Clare, yes I have adjusted the settings, I like a very natural picture don't have the setting anywhere near max like a lot of people The backlight is set half way but I have also tried it as low as possible but the bleed is still showing.

 

[Clare Newsome]

Oh that's a shame - I know how thoroughly you researched this purchase and then you have the bad luck to land a duffer

I'd go back to your retailer as soon as possible and report the fault. You also need reassurance that you can do the same with any replacement; if you can view that set before you buy all the better (sometimes sets seem to come in bad batches...)

 

[kitkat]

Thanks for advice Clare, took back to Richer Sounds no problem gave me a new one and touch wood everything seems fine in fact so far very impressed with it

 

[Clare Newsome]

Glad to hear it