I have bought a non-Apple world-wide charger to use with a 4th gen nano, and although it plugs into the dock at the bottom, the unit says "Charging not supported with this accessory" when I try to use it. Presumably this means that every time Apple design a new ipod they introduce a software fix so that non-Apple accessories designed for previous generation machines will no longer work. I think the nano unit is pretty overpriced as it is, but now Apple are just taking the mikey. I am not impressed! Any thoughts about how I might get round the problem?
What a bunch of grasping, mean you-know-whats Apple are
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John Duncan
Well-known member
No, they've only done it once (changing the dock spec) I think. Send the accessory back and get a very latest one.
Course, how would them making you buy a new non-apple dongle be money-grabbing.....?
Course, how would them making you buy a new non-apple dongle be money-grabbing.....?
I guess what they are doing is planting a seed of doubt in my mind along the lines of, "If it's not an Apple unit I can't be sure it will work, so I had better buy the overpriced Apple accessories to avoid a problem", which seems pretty money-grabbing to me. I have done a bit of net searching on this topic and it seems I have got off lightly. There are lots of stories of people upgrading from one generation of ipod to another and finding that their very expensive speaker systems no longer charge their new ipods. Ouch. I have to say, I am starting to rebel against the whole ipod industry. I recently visited my local John Lewis department store. A few years ago they had a fair range of hi-fi separates. Now "Hi-fi retail" seems to translate into "things you can plug your ipod into", but that's another rant. So, what your saying is there is no way around this? Does anyone want to buy a used once ipod charger?
John Duncan
Well-known member
No, I'd take it back to the shop as "not fit for purpose", or implore to their sense of fair play on here (cf similar Russ Andrews issue resolved recently) - if it's one of the bigger makers they probably have an up-to-date version already...
professorhat
Well-known member
These sort of posts really do make me laugh, but at the same time, make me annoyed. Okay, so you hate Apple, but you recognise they basically make the best MP3 player available at the moment. So you buy one and then, as soon as an issue raises its head, you're on to this forum rather than trying to actually sort out the issue you have with the supplier or the manufacturer.
It's exactly the same as the issue JD mentions with Russ Andrews, complaints were made immediately to this forum along the lines of "Apple are taking the mickey" and "WHF didn't do a proper review" and within a few hours, the problem was solved as Russ Andrews sent out a new cable to replace the one which was not of the correct spec. And yet if the person had just gone straight to the retailer, there would have been no hoo-ha. And as I remember, no apologies were made to Russ Andrews or WHF for the ridiculous claims made by the original poster.
Makes me angry!
It's exactly the same as the issue JD mentions with Russ Andrews, complaints were made immediately to this forum along the lines of "Apple are taking the mickey" and "WHF didn't do a proper review" and within a few hours, the problem was solved as Russ Andrews sent out a new cable to replace the one which was not of the correct spec. And yet if the person had just gone straight to the retailer, there would have been no hoo-ha. And as I remember, no apologies were made to Russ Andrews or WHF for the ridiculous claims made by the original poster.
Makes me angry!
professorhat:These sort of posts really do make me laugh, but at the same time, make me annoyed. Okay, so you hate Apple, but you recognise they basically make the best MP3 player available at the moment. So you buy one and then, as soon as an issue raises its head, you're on to this forum rather than trying to actually sort out the issue you have with the supplier or the manufacturer.
It's exactly the same as the issue JD mentions with Russ Andrews, complaints were made immediately to this forum along the lines of "Apple are taking the mickey" and "WHF didn't do a proper review" and within a few hours, the problem was solved as Russ Andrews sent out a new cable to replace the one which was not of the correct spec. And yet if the person had just gone straight to the retailer, there would have been no hoo-ha. And as I remember, no apologies were made to Russ Andrews or WHF for the ridiculous claims made by the original poster.
Makes me angry!
I spoke to Russ Andrews, my problem was diagnosed and fixed, I thanked them. Sorry for not informing you!ÿ
It's exactly the same as the issue JD mentions with Russ Andrews, complaints were made immediately to this forum along the lines of "Apple are taking the mickey" and "WHF didn't do a proper review" and within a few hours, the problem was solved as Russ Andrews sent out a new cable to replace the one which was not of the correct spec. And yet if the person had just gone straight to the retailer, there would have been no hoo-ha. And as I remember, no apologies were made to Russ Andrews or WHF for the ridiculous claims made by the original poster.
Makes me angry!
I spoke to Russ Andrews, my problem was diagnosed and fixed, I thanked them. Sorry for not informing you!ÿ
professorhat
Well-known member
No need to inform me. I was talking about this this thread. Okay you kind of say thank you to WHF team, but you don't apologise for your earlier comment:
griffy:What a load of rubbish! Poor advertising, and a poor review by WHF?
And it also doesn't change the fact your first action was not to call Russ Andrews and sort this all out yourself, but instead, post here and try and make a big deal out of what turned out to be nothing.
Just my opinion on this situation, I'm sure you have plenty of very good reasons why this was your first port of call, rather than than the supplier.
griffy:What a load of rubbish! Poor advertising, and a poor review by WHF?
And it also doesn't change the fact your first action was not to call Russ Andrews and sort this all out yourself, but instead, post here and try and make a big deal out of what turned out to be nothing.
Just my opinion on this situation, I'm sure you have plenty of very good reasons why this was your first port of call, rather than than the supplier.
professorhat:No need to inform me. I was talking about this this thread. Okay you kind of say thank you to WHF team, but you don't apologise for your earlier comment:griffy:What a load of rubbish! Poor advertising, and a poor review by WHF?And it also doesn't change the fact your first action was not to call Russ Andrews and sort this all out yourself, but instead, post here and try and make a big deal out of what turned out to be nothing.
Just my opinion on this situation, I'm sure you have plenty of very good reasons why this was your first port of call, rather than than the supplier.
I bought an ipod touch 2nd generation.
Weeks later I buy a 'compatible'ÿlead from Russ Andrews, then later on find its not compatible, due to an oversight by Russ Andrews.
I've contacted Russ Andrews before and had no reply, which as I stated, upset me.
You quote me, yet fail to notice I used a question mark at the end of my sentence, as it was a question. ÿWHF responded that they had done a thorough test, and that it must be a mistake by Russ Andrews. ÿI thanked them for their assistance.
A big deal about nothing? It was a product that didn't work as advertised and not much use as an ornament either. Therefore rubbish? if it won't function as an ipod cable, what else can I use it for?
Your entitled to your opinion, but as you were not updated, as to my conversation with Russ Andrews, you have not fully understood. ÿ
Sorry to have got you so riled!ÿ
ÿ
ÿ
ÿ
Just my opinion on this situation, I'm sure you have plenty of very good reasons why this was your first port of call, rather than than the supplier.
I bought an ipod touch 2nd generation.
Weeks later I buy a 'compatible'ÿlead from Russ Andrews, then later on find its not compatible, due to an oversight by Russ Andrews.
I've contacted Russ Andrews before and had no reply, which as I stated, upset me.
You quote me, yet fail to notice I used a question mark at the end of my sentence, as it was a question. ÿWHF responded that they had done a thorough test, and that it must be a mistake by Russ Andrews. ÿI thanked them for their assistance.
A big deal about nothing? It was a product that didn't work as advertised and not much use as an ornament either. Therefore rubbish? if it won't function as an ipod cable, what else can I use it for?
Your entitled to your opinion, but as you were not updated, as to my conversation with Russ Andrews, you have not fully understood. ÿ
Sorry to have got you so riled!ÿ
ÿ
ÿ
ÿ
professorhat
Well-known member
To be fair, I'm not riled by you and maybe you're a bad example (though the lack of apology to WHF stands out!). It's just the general feeling in the world today that someone else should sort out my problem not me, that's what riles me. Okay, you kind of tried to sort it out yourself, didn't get anywhere so then complained. The fact that it was sorted by WHF once you moaned, does that make you think?
professorhat
Well-known member
We've also got very off post from the shameless and yet completely unjustified criticism as displayed here:
Niffleman:Presumably this means that every time Apple design a new ipod they introduce a software fix so that non-Apple accessories designed for previous generation machines will no longer work. I think the nano unit is pretty overpriced as it is, but now Apple are just taking the mikey. I am not impressed!
This is the kind of thing I'm really trying to highlight and stop.
Niffleman - what efforts have you made with the supplier to sort out your situation that you can comfortably make the above claims?
Niffleman:Presumably this means that every time Apple design a new ipod they introduce a software fix so that non-Apple accessories designed for previous generation machines will no longer work. I think the nano unit is pretty overpriced as it is, but now Apple are just taking the mikey. I am not impressed!
This is the kind of thing I'm really trying to highlight and stop.
Niffleman - what efforts have you made with the supplier to sort out your situation that you can comfortably make the above claims?
Apple changed the specification I guess with the latest nano (as they did with the dock on the ipod touch) ÿThey are more than entitled to do this, its called product development! They must of had a good solid reason to do so. ÿYou (Niffleman)ÿobviouslyÿthink this is some sort of conspiracy to make quick cash onÿaccessories, which in my opinion is just stupid. How can an ipod determine wether anÿaccessoryÿis made by Apple or by a 3rd party? ÿThey are good, but not magic! ÿAnd as for overpriced, well $150 dollars is not much these days for a quality product at aÿcompetitiveÿprice. ÿ
Some of the replies to this post riled me!! It is common for the large manufactures to use 'brand specific' connections and accessories to capture the consumer and in essence force them to buy their products - Sony are a classic example. I'm afraid Apple are probably no better (but not owning any Apple products I can't really comment!) so the topic of this thread really isn't so terrible. 'Professor' surely members are entitled to post any opinion on here whether you agree or not!
Alec
Well-known member
oeurf:Some of the replies to this post riled me!! It is common for the large manufactures to use 'brand specific' connections and accessories to capture the consumer and in essence force them to buy their products - Sony are a classic example. I'm afraid Apple are probably no better (but not owning any Apple products I can't really comment!) so the topic of this thread really isn't so terrible. 'Professor' surely members are entitled to post any opinion on here whether you agree or not!
Is it me or ar eyour assumptions totally baseless if you dont use any apple products...? It seems, from the contents of this very thread, that alternatives to the apple accessories are probably available.
On the other hand, one would like these companies to behave in as user friendly a way as possible...
I'm a contrary beggar.
Is it me or ar eyour assumptions totally baseless if you dont use any apple products...? It seems, from the contents of this very thread, that alternatives to the apple accessories are probably available.
On the other hand, one would like these companies to behave in as user friendly a way as possible...
I'm a contrary beggar.
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