Have just had to ring sky about my pixellating picture and they did a system reboot which may have cleared it but whilst listening to the options it said that as VAT is going to 17.5% in January and we pay in advance payments made in December will be increased. This is wrong. If you pay in advance and the payment is less that £200k then you pay the VAT rate that is in force AT THE TIME OF PAYMENT. Is not a lot of money but sky's accountants will probably only give the 15% over and stand to make a lot of money unless people complain.