Servicing Naim Nait Amplifier

[Hifiver]

I understand from my independent dealer that Naim are not as good as they once were and they have lost a lot of their engineers.

I have a Naim amplifier, bought new, around 2018.

Who is best to service it and what would I expect to pay?

Thank you.

 

[Gray]

I understand from my independent dealer that Naim are not as good as they once were and they have lost a lot of their engineers.

I have a Naim amplifier, bought new, around 2018.

Who is best to service it and what would I expect to pay?

Thank you.

I'd be very disappointed if I had an 8 year old amp that needed a 'service'.
(My last Cyrus amp was 20+ years old....never had a service of any kind - and, as it happens, I qualified as an electronics service engineer 🤪).

 

[Al ears]

I'd be very disappointed if I had an 8 year old amp that needed a 'service'.
(My last Cyrus amp was 20+ years old....never had a service of any kind - and, as it happens, I qualified as an electronics service engineer 🤪).

Agreed. If I had an eight year old amp that needed a service it would soon be on eBay....

 

[Hifiver]

Not that it needs servicing at the mo. He just mentioned that in time it will require it.

 

[Gray]

Not that it needs servicing at the mo. He just mentioned that in time it will require it.

Keep it adequately ventilated and as dust free as you can.
You should be ok for many years 👍

 

[twinkletoes]

I understand from my independent dealer that Naim are not as good as they once were and they have lost a lot of their engineers.

I have a Naim amplifier, bought new, around 2018.

Who is best to service it and what would I expect to pay?

Thank you.

well to answer your actual question there places and some advertise there services on ebay. this is one I found

Repairs Archives - Maple Audio

Maple Audio Repairs

mapleaudio.co.uk

 

[nopiano]

I don’t know any but Naim’s own forum surely will have some suggestions. But I second the point about not fixing what isn't broken.

Unfortunately Naim created a habit where their owners are led to think amplifiers need new capacitors regularly. Either they fit under-specified or dirt cheap ones, or they are conning you. Or maybe it’s because some users leave their amps powered up 24/7?

I know their screens faded in a few years, but I’d not go looking for trouble.

 

[twinkletoes]

I don’t know any but Naim’s own forum surely will have some suggestions. But I second the point about not fixing what isn't broken.

Unfortunately Naim created a habit where their owners are led to think amplifiers need new capacitors regularly. Either they fit under-specified or dirt cheap ones, or they are conning you. Or maybe it’s because some users leave their amps powered up 24/7?

I know their screens faded in a few years, but I’d not go looking for trouble.

The 24/7 thing is probably the reason for Naims suggestion of every 10 years, for some there products at least. But now they have been bought out it will be interesting to see if they actually carry on actually offering the service at all.

 

[daytona600]

Owned Hifi equipment for 50years never required a Service

 

[GroeneLeeuw]

If a brand/manufacturer would tell/advise me that their products need to be on 24/7 to work properly and according to specifications, I would simply NOT buy their products.
Besides energy waste and higher bills for me, things I don´t like, what they(the brand/manufacturer) actually are saying is "Our products are not properly designed" "Our products are actually not very good".

 

[twinkletoes]

If a brand/manufacturer would tell/advise me that their products need to be on 24/7 to work properly and according to specifications, I would simply NOT buy their products.
Besides energy waste and higher bills for me, things I don´t like, what they(the brand/manufacturer) actually are saying is "Our products are not properly designed" "Our products are actually not very good".

What are you talking about? there are very very few devices that actually truly shut down these days.

Devices from companies like Naim and Bluesound/sonos often don’t have a traditional “off” switch, but that doesn’t mean they’re poorly designed. Instead, they enter a low-power mode (not really standby), similar to the phone in your pocket. Your phone isn’t fully off, it’s just sleeping, staying connected and ready to wake instantly when you need it, when was the last time you completely powered down your phone? Does that mean it’s badly designed? you phone will die becasue of planned obsolesce before it dies of machcanical failure. Same for a todays tvs they do alot of there updates while you think there "off". Heck your fridge works this way!

Hi-fi equipment works in much the same way. Keeping circuits gently powered helps maintain a stable temperature helping to avoid electrical stress caused by repeatedly powering on from cold, which can wear components over time. In this "standby" state, the device uses only a small amount of power while remaining ready to perform at its best. If an electrical device is going to fail it will be at most unstable stage.

This approach is a deliberate design choice that balances performance, longevity, and convenience. Rather than shutting down completely, the equipment stays quietly “awake” so you don’t have to wait for it to warm up or reboot.

When manufacturers recommend servicing every 10 years, it’s simply a routine inspection and clean, not necessarily a repair or parts replacement unless something actually needs attention. The most important take away, its a recommendation not a MUST.

 

[GroeneLeeuw]

I see you have felt for the con of Naim, I understand the opinion from your perspective.

 

[daytona600]

Correctly designed Electronics last for decades powered up 24/7 Telecoms , Motors etc

 

[twinkletoes]

I see you have felt for the con of Naim, I understand the opinion from your perspective.

I understand you don't understand

 

[GroeneLeeuw]

Correctly designed Electronics last for decades powered up 24/7 Telecoms , Motors etc

That´s something completely different, and you know it.
We´re talking simple amps or CD players or whatever Naim sells.

What you´re talking about is industrial tech that needs to be powered up 24/7 because it will be used 24/7, unlike Naim that says that for a proper working of their products for a few hours a day, those need to be powered up 24/7.
Imagine having to leave your hoover on 24/7 to do some hoovering twice a week, and if you don´t you won´t be hoovering the floor as good!

 

[GroeneLeeuw]

I understand you don't understand

I don´t care one way or the other. Enjoy your Naim.

 

[RJW232]

That´s something completely different, and you know it.
We´re talking simple amps or CD players or whatever Naim sells.

What you´re talking about is industrial tech that needs to be powered up 24/7 because it will be used 24/7, unlike Naim that says that for a proper working of their products for a few hours a day, those need to be powered up 24/7.
Imagine having to leave your hoover on 24/7 to do some hoovering twice a week, and if you don´t you won´t be hoovering the floor as good!

Properly engineered audio electronics (not talking about mechanical devices) can also easily last for decades, even when switched on 24/7. The component cost is not much higher than for mediocre equipment. It's really a matter of engineering the details. Things like thermal stability is often overlooked. In the end it all boils down to applying Ohm's law with a bit of intelligence.

 

[daytona600]

Switched on 24/7 , DIN sockets , Re-Capping every few years , You can only use Naim Speakers Cables etc
Flat Earth ( Naim/Linn/Rega ) More rules than most Religions
(PRaT ) What a load of Bollox
Whats wrong with Remove from box / Plug in / Play Music