das:Big Aura:
and OPPO (rightly) claim that this is a non-EU model, and it's not their fault they've all gone bad.
A fair point and it really depends if the opinion of What HiFi ? means anything. I'm sure for many it does and for many it doesn't.
do a search of "clouding" and Sony LCD and you'll see the ire heaped upon WHF for not mentioning an issue that wasn't even present in their test set.
das:
Interestingly Oppo direct have been very supportive and responsive in my dealings with them and they are well aware I'm a UK customer of a multi-region US BD83 player purchased from CRT. I don't know of many other manufacturers or retailers who respond to email on Sundays in a meaningful way.
As a Denon owner, that sounds like the promised land! However it's easy to manage a few dozen issues from a few hundred owners, it's when there are thousands of owners and no proper infrastructure to process/handle all queries that the wheels come off the wagon. OPPO may wish to help, and they do, but at the same time, they're well within their rights to decline. Which they may do, when the cost of fixing/dealing far out-weighs the goodwill they've engendered.
das:
Regarding Henry at CRT he's been in the business for many years and if you look you will find feedback but probably not on this forum.
A reference for Henry, two more and I'll consider him an offical "good skin".
Andrew - as for your mysterious cabal; are you sure it's not a mysterious cable? (Probably a high-end HDMI one at that...!).