After considerable research & heeding advice from WHF, I purchased a 50" Samsung TV & a Philips HTS8500W home theatre system.
4 years on & the home theatre system has developed a fault - the front left & right speakers are no longer emitting sound. (The central front speaker continues to work). Yes, I have swapped the speakers round & they work in the other positions so it is something else causing the problem.
What is considered the life expectancy of a product of this type? Am I reasonable in feeling that it should last longer & therefore justified in pursuing a cost free repacement or repair - or should I accept that is that & replace the unit with something new.
Any views or advice would be appreciated.
4 years on & the home theatre system has developed a fault - the front left & right speakers are no longer emitting sound. (The central front speaker continues to work). Yes, I have swapped the speakers round & they work in the other positions so it is something else causing the problem.
What is considered the life expectancy of a product of this type? Am I reasonable in feeling that it should last longer & therefore justified in pursuing a cost free repacement or repair - or should I accept that is that & replace the unit with something new.
Any views or advice would be appreciated.