I've come to realise that my Sonos S5 zoneplayer has borrowed the same IP as my laptop. The S5 works fine, the iPhone app controller is also brilliant. The problem occurs whenever we have a laptop connecting to the Internet. Which has led us to believe that the Sonos was causing the problem. I've just checked the settings on the iPhone and it looks like the S5 is "sharing" the same IP address as my Toshiba laptop. How can I change this situation, since I believe that this is the root of the issue we're having? Of course I stand to be corrected or pointed in the right direction. Cheers