daveh75:
to do a firmware update,
switch the box off at the mains, press and hold the "back up" button and switch the mains back on whilst keeping the "back up" button pressed
after about 20 seconds all the lights on the box will come on,you can now let go of the back up button.
the box is now downloading the firmware takes about 20 minutes
when the box has finished downloading it will switch into standby mode leave for a couple of minutes then switch the box back on
job done
Done this, and holding the backup up button did nothing. Any ideas ?
Thanks