"Buy an Arcam instead. You just sound bitter - and why keep buying Cyrus if you're not happy?"
In all fairness to the guy ive been in a similar situation with another company, once you are happy with the sound - you WANT your product to perform and also he is correct that at the price cyrus are charging it SHOULD perform. I gave said company (not cyrus) 5 tries to give me an amp that would work properly (i was very patient). I even upgraded two models in their range hoping it would work. Eventually ended up getting a refund (and bust speakers thanks to the amp) and ill never go to that company again regardless of how good there stuff is supposed to be. Its just a shame that my custom wasnt really valued as they palmed me off with half arsed excuses and reasons that my particular problem is an isolated one (even thought i got lots of examples on the net of the same fault. Ill never go back now. Maybe the same should be done here? Finally in the intrest of fairness i must stress that whenever i personally have dealt with Cyrus customer service team, they were never anything less excellent. Hmmm...