Guru Audio - Scam Warning

[TommyTreble]

Users beware - I think Guru Audio is no longer in business, but is still taking payments and not delivering.

I had previously purchased some Guru Q10 speakers and was in contact with the company as they weren't sounding their best. Having contacted them through their website, they offered to refurb the speakers for what seemed like a reasonable price (c. £500) and arranged for them to be collected through a courier in February. Having taken payment for the refurb they have now gone silent. After initially slow replies when I called, emailed, texted, they have now gone silent. I have little hope of seeing the speakers or payment again.

I believe that the company has gone bust, but are doing what they can to bring money in, so want others to beware.

 

[nopiano]

I see they have a Facebook page that looks like it was updated in February. Maybe you can post something there?

 

[TommyTreble]

Thanks. After some heavy social media posting the company have come back to me, so hopefully this can all be resolved. Fingers crossed.

 

[nopiano]

Thanks. After some heavy social media posting the company have come back to me, so hopefully this can all be resolved. Fingers crossed.

That’s a relief. I remember their demos from a few years ago and they were very impressive. Fingers crossed for you!

 

[michael hoy]

That is good to know, I have a pair complete with stands that i need to move on.
The company still trading is a blessing.

 

[TommyTreble]

As a further update, and yes this has been going on for more than 4 months since my post and nearly 8 months since originally sending my speakers to Guru - still no speakers. A few emails that this is coming, but frankly dont trust this company. Even if their speakers are the greatest invention in historiy, it isnt worth it.

 

[DiggyGun]

As a further update, and yes this has been going on for more than 4 months since my post and nearly 8 months since originally sending my speakers to Guru - still no speakers. A few emails that this is coming, but frankly dont trust this company. Even if their speakers are the greatest invention in historiy, it isnt worth it.

If you paid by Credit Card, you can get the credit card company to step in and assist you.

DG…

 

[Al ears]

I was just wondering why you purchased them in the first place if they were not sounding their best.....

 

[Spoonster]

As a further update, and yes this has been going on for more than 4 months since my post and nearly 8 months since originally sending my speakers to Guru - still no speakers. A few emails that this is coming, but frankly dont trust this company. Even if their speakers are the greatest invention in historiy, it isnt worth it.

Hi,

I think I have been scammed too.
What was the outcome for you if I may ask?

 

[michael hoy]

Hi,

I think I have been scammed too.
What was the outcome for you if I may ask?

What makes you say that.