Five year guarantee

[simonlewis]

I've noticed for a while now that amazon are selling big tvs considerably cheaper which makes it tempting but you don't get a five year gurantee, is it worth spending 3 or 4 hundred pounds extra with john lewis for example just for a five year guarantee, what are your thoughts......

 

[hammill]

Three or four hundred is a lot. JL will price match, but not if the guarantee is different. Costco also offer 5 year guarantee and deal very well with issues in my experience, so might be worth looking there.

 

[bigboss]

John Lewis will not price Amazon as it doesn't have a physical shop. Personally, I would buy large appliances and TVs etc. from a bricks and mortar shop only.

 

[Paul.]

Depends, if it was £3-400 off a three grand TV, I would go for the warranty. If t was £3-400 off a £1000 TV, would chance it without the warranty.

 

[Deleted member 2457]

TVs cannot be trusted, always get 5 year warranties, that's what I now do and I buy from only John Lewis. I think I might try Costco one day too like someone else said.

 

[laserman16]

I think Richer Sounds give a free five year guarantee for V I P members.

 

[simonlewis]

The tvs i was looking at were :-

samsung 65HU7500

and

samsung 65HU7500

Not that i am thinking to buy now i haven't got the money, but when i do.

 

[simonlewis]

The tvs i was looking at were :-

samsung 65HU7500

and

samsung 65HU7500

Not that i am thinking to buy now i haven't got the money, but when i do.

 

[Deleted member 2457]

The tvs i was looking at were :-

samsung 65HU7500

and

samsung 65HU7500

Not that i am thinking to buy now i haven't got the money, but when i do.

You get John Lewis to price match here:

http://www.totaldigital.biz/index.php?main_page=product_info&cPath=43_160&products_id=5200

Same price and you get your 5 year warranty. Any problems you can return it too.

 

[simonlewis]

Thanks gel, i'll know where to look when i buy a tv, might be next year though and i'm not sure if i want a 55" or a 65".

 

[Deleted member 2457]

Thanks gel, i'll know where to look when i buy a tv, might be next year though and i'm not sure if i want a 55" or a 65".

No probs. They do the 55 inch too:

http://www.totaldigital.biz/index.php?main_page=product_info&cPath=43_160&products_id=5199
Prices should drop too.

 

[kitkat]

Why do you need to bother about the guarantee, it makes no difference what warranty the shop or company give you, under the Sale of Goods Act 1979 the goods must be satisfactory for 5yrs (6 yrs in Scotland) regardless of any guarantee or shop / company policy. Just Google Sale of Goods Act. Why pay extra for something that's already included under the law.

 

[BenLaw]

Why do you need to bother about the guarantee, it makes no difference what warranty the shop or company give you, under the Sale of Goods Act 1979 the goods must be satisfactory for 5yrs (6 yrs in Scotland) regardless of any guarantee or shop / company policy. Just Google Sale of Goods Act. Why pay extra for something that's already included under the law.

What makes you specify 5 years (and 6 in Scotland)?

 

[Jota180]

Why do you need to bother about the guarantee, it makes no difference what warranty the shop or company give you, under the Sale of Goods Act 1979 the goods must be satisfactory for 5yrs (6 yrs in Scotland) regardless of any guarantee or shop / company policy. Just Google Sale of Goods Act. Why pay extra for something that's already included under the law.

What makes you specify 5 years (and 6 in Scotland)?

It should be 6 in England and 5 in Scotland. You may have to show the fault is a manufacturing fault but generally an item like a TV you should reasonably expect it to last a good 5 years. A court would look at it like that.

Oh and here in Scotland we have our own legal system as we have our own education system as we have our own health system.

 

[BenLaw]

Why do you need to bother about the guarantee, it makes no difference what warranty the shop or company give you, under the Sale of Goods Act 1979 the goods must be satisfactory for 5yrs (6 yrs in Scotland) regardless of any guarantee or shop / company policy. Just Google Sale of Goods Act. Why pay extra for something that's already included under the law.

What makes you specify 5 years (and 6 in Scotland)?

It should be 6 in England and 5 in Scotland. You may have to show the fault is a manufacturing fault but generally an item like a TV you should reasonably expect it to last a good 5 years. A court would look at it like that.

The point we were getting to is that this was misleading information. 6 years is the limitation period in which to bring a claim. SOGA does *not* say, as was suggested, that 'goods must be satisfactory for [6] years'. 6 year eggs anyone?

As for how long a tv should last, that will certainly depend to an extent on price and ultimately will be a matter for a judge. To place one's faith in SOGA is risky and potentially long-winded and difficult whereas a guarantee is more, well, guaranteed.

 

[Jota180]

Why do you need to bother about the guarantee, it makes no difference what warranty the shop or company give you, under the Sale of Goods Act 1979 the goods must be satisfactory for 5yrs (6 yrs in Scotland) regardless of any guarantee or shop / company policy. Just Google Sale of Goods Act. Why pay extra for something that's already included under the law.

What makes you specify 5 years (and 6 in Scotland)?

It should be 6 in England and 5 in Scotland. You may have to show the fault is a manufacturing fault but generally an item like a TV you should reasonably expect it to last a good 5 years. A court would look at it like that.

The point we were getting to is that this was misleading information. 6 years is the limitation period in which to bring a claim. SOGA does *not* say, as was suggested, that 'goods must be satisfactory for [6] years'. 6 year eggs anyone?

As for how long a tv should last, that will certainly depend to an extent on price and ultimately will be a matter for a judge. To place one's faith in SOGA is risky and potentially long-winded and difficult whereas a guarantee is more, well, guaranteed.

You're being silly talking about eggs.

6 years is the traders legal responsibility for the goods. If the goods are out of warranty you can still get the trader to make good on repairs if you can show the item wasn't fit for purpose. A court is likely to take the view a TV should last longer than 2 years.

 

[BenLaw]

I think you're taking offence when you shouldn't be. The eggs point was in response to what kitkat said, that SOGA means all goods must be satisfactory for 6 years. That's a misunderstanding of SOGA, one that is easily demonstrated by the example of eggs, which I'm sure no-one will suggest shoud last six years.

TVs will clearly be expected to last longer than eggs. I'd hope like you they'd be expected to last longer than two years. I'd hope a flagship model would be expected to last at least six years. But all of these are uncertainties and open to the fortunes of the retailer disagreeing with you and then a judge disagreeing with you. I don't know why you mention two years, as kitkat said five year guarantees were unnecessary because of SOGA. I disagree, they give a much more certain level of protection. Even then, as many have encountered with panasonic, they do not necessarily provide complete and straightforward protection.

 

[simonlewis]

I am just wondering, is their a difference between shop guarantee and manufacture guarantee.

 

[bigboss]

Yes there is. Depends on which shop it is.

 

[simonlewis]

Yes there is. Depends on which shop it is.

Superfi.

 

[bigboss]

Not so glowing report here:

http://forum.toppy.org.uk/forum/viewtopic.php?p=260255

 

[bigboss]

Personally, I would trust John Lewis or Richer Sounds more than independent shops, which may close down in the future.

 

[simonlewis]

Okay thanks bb.