I have been recently contemplating to buy this sony 46hx923 after my disaster experience with my current tv from sony (46x4500),
which I posted some comments about in another forum (46x4500 or 46w4500 for gaming?). It is worth reading when considering to buy anything from Sony, as I had the same customer support from Sony (well, the lack of it, actually) as many of you with trying to return or exchange the 46hx923, and appaling tv quality that only came to light few months ago, about 2,5 years after I bought my tv. I hope Sony get the message with this latest blunder that treating customers like trash, once they buy their tv, is an absolute disgrace and people are going to choose other companies where they treat customer with respect.
My choice for a new tv was the 46hx923 or the samsung d8000 series. I wanted some LCD tv that also has a low energy consumption. After reading this forum from the beginning to the end, I am going to wait few more months to see how the new batches of the Sony tv are going to turn out over the coming weeks and then decide which one to buy, or resume my search for other tvs.
Wish everyone good luck with their returns/refunds and orders of the Sony 46/55hx923.
Cheers.