I forgot about the eARC! If I can't get a refund, or another model, I am stuck with the Omnia, or another one. I just received an email from one of the main tech guys at Audiolab and he says the servo version may need an update, via CD and he can send one out. Seems odd that a new transport and firmware could be struggling to read a disc format released nearly 40 years ago. If I do this and there's still no joy, then I'm stuck. Of course, the CD won't help with the DTS PlayFi woes. I wish I could find out what causes the app to stop, at random.