Hello,
Just wondered if anyone else had difficulties with Naim or if I'm just unlucky.
I (regretfully) swapped my trusty Linn system for a Naim Uniti Nova a year ago - To be honest, I was overjoyed the first few months but right after the first Firmware update... Oh boy! Just issues after issues, and now the amp seems to have blown which means I had to send it back to repair. I'm now without system for more than 3 weeks with no ETA in sight.
Has anyone else had more experience with Naim after-sales service & product updates? I'm absolutely not using/integrating the product in any complicated way. It is also frustrating to see they keep the unit for so long with no update, when the standard warranty is only 2 years (We are talking about a £4k+ system here). I had to send my Linn for repair, and it took 1 week from the day I sent it.
Unless I'm an unfortunate exception, I'm now looking at going back to Linn and never look at Naim again. Anyone can share a better/more positive experience with Naim, or should I just ditch my system?
Thanks!
Just wondered if anyone else had difficulties with Naim or if I'm just unlucky.
I (regretfully) swapped my trusty Linn system for a Naim Uniti Nova a year ago - To be honest, I was overjoyed the first few months but right after the first Firmware update... Oh boy! Just issues after issues, and now the amp seems to have blown which means I had to send it back to repair. I'm now without system for more than 3 weeks with no ETA in sight.
Has anyone else had more experience with Naim after-sales service & product updates? I'm absolutely not using/integrating the product in any complicated way. It is also frustrating to see they keep the unit for so long with no update, when the standard warranty is only 2 years (We are talking about a £4k+ system here). I had to send my Linn for repair, and it took 1 week from the day I sent it.
Unless I'm an unfortunate exception, I'm now looking at going back to Linn and never look at Naim again. Anyone can share a better/more positive experience with Naim, or should I just ditch my system?
Thanks!