Denon the denon dead?

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jase fox

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Apr 24, 2008
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Davo2008:Hi Jase! No, I watched it on 2500BT. I don't own the Sony, but was absolutely awestuck by the Denon picture! So even momentarily considering an upgrade would be pointless, as I don't think it would be an upgrade at all!Sorry Dave mate thought u meant the sony you watched it on, thought you may of give it a demo on it somewhere, that aside i agree with you that when i watched Revenge of the sith on DVD (which i think is a reference quality dvd) it looked absolutely amazing to say the least, it almost looked hidef to me, so like yourself Dave im perfectly happy with the denons upscaling capabilities thats for sure.

I dont think theres alot of people thats actually experienced the Denon 2500bt to be honest as if they had they wouldnt think it could be easily blown away.
 

Murdo Mathewson

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Oct 24, 2007
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Dear all, please note this message from the Denon UK team:

Denon has a team of Area Sales Managers covering the UK of which two are dedicated Sales/Training Managers who run regular training seminars for Authorised Retailers. Denon also run internal Training seminars for groups of up to 10 Retail staff at-a-time, covering all areas of theory and setting up and demonstrating AV equipment. Denon staff also participate in the Retailer Training programs run by BADA (British Audio Dealers Association).

There is an FAQ section on www.denon.co.uk which is constantly being updated (see the Contact page) and a Firmware update site on:

http://firmware.denon-online.eu/index.php

In addition, Denon has a dedicated UK Product Support line. Most of the time this is staffed by two people (9am - 5.30pm Monday to Friday) who receive on average around 300 enquiries per week via telephone or e-mail from both consumers and retailers. Some of these enquiries are pre-purchase and others relate to operation after purchase. Whilst some of the consumer enquiries would be better dealt with by an Authorised Retailer, Denon UK will always try to help as much as possible. At times it may be that both Product Support co-ordinators are busy at the same time and Denon apologises for any inconvenience caused by that.

Another point to bear in mind is that many of the queries that Denon receives relate to connectivity and compatibility between Denon products and products from other manufacturers. Denon tries to assist with these as much as possible and this sometimes involves some further research by staff which can take them away from the telephone line temporarily. It is worth noting that your retailer may have experience of (and access to) these other products and may be able to assist with such questions. Note that there are over 350 independent Authorised Denon Retailers across the UK and these can be found on www.denon.co.uk.

If any difficulty is experienced in getting through to Denon at busy times, or during Holidays etc, we suggest that you contact your authorised Denon retailer for advice. If the retailer is unable to help in the first instance, they can consult their Denon Area Sales Manager for further assistance.
 

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