Denon and Marantz announce fix for 4K@120Hz AV receiver bug

I've got to say I own a Denon X4700H and this is truly an awful solution.
I have a 4700 and Ps5 and play 4k120 connected to the 8k input without any blackscreen issues. what am i missing? i originally ran the Ps5 to the display then earc to the 4700 but would get loud crakling when switching to and from 4k120
 
I have a 4700 and Ps5 and play 4k120 connected to the 8k input without any blackscreen issues. what am i missing? i originally ran the Ps5 to the display then earc to the 4700 but would get loud crakling when switching to and from 4k120

I don't know a PS5 I can't comment.
 
Problem occurs on the first batch of receivers launched (First 10k or something) - you can check your serial to verify. I think the solution is horrible and they should recall affected units for proper repairs or replacement. Mine wasn’t cheap and I specifically bought the unit to future proof and for full 120hz capabilities. Adding another piece of hardware isn’t a fix - it’s shameful. People paid for specs you didn’t deliver!
 

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