This is my first post so I hope this is the correct place to ask such a question. I have recently bought a Cyrus 8xpd QX amplifier for which I am using a Sonos ZP90 as the source. I also bough Spendor A5s which have been recommended as a good partner for the Cyrus by this magazine. They are linked by Chord Silver Screen cables.
I am having problems with this setup in that when played at a loud but still reasonable volume the amplifier cuts out with an overheating error. I reported this to the dealer and they sent me a replacement. However, the problem occurred with the new amp. After talking this over with the dealer they decided that the problem was due to using a variable volume output on the Sonos. I changed this to fixed and they again replaced the amp with a new one. However, the overheating still occurs. I have since tried the amp with a Cyrus cd player and with the psx-r power supply but the problem still happens.The amp is standing on its own on a shelf so has full ventilation.
I have now spoken to a local dealer who thinks this is because the A5s are particularly hard to drive as they require a lot of current and so need a more powerful amp. Has anyone had similar problems? If so should I replace the amp with a more powerful one? Also, do I have any case of getting a refund for the original amp? I think that for nearly £2,000 and the numerous positive reviews it is not unreasonable to expect the thing to work properly...
Thanks.
I am having problems with this setup in that when played at a loud but still reasonable volume the amplifier cuts out with an overheating error. I reported this to the dealer and they sent me a replacement. However, the problem occurred with the new amp. After talking this over with the dealer they decided that the problem was due to using a variable volume output on the Sonos. I changed this to fixed and they again replaced the amp with a new one. However, the overheating still occurs. I have since tried the amp with a Cyrus cd player and with the psx-r power supply but the problem still happens.The amp is standing on its own on a shelf so has full ventilation.
I have now spoken to a local dealer who thinks this is because the A5s are particularly hard to drive as they require a lot of current and so need a more powerful amp. Has anyone had similar problems? If so should I replace the amp with a more powerful one? Also, do I have any case of getting a refund for the original amp? I think that for nearly £2,000 and the numerous positive reviews it is not unreasonable to expect the thing to work properly...
Thanks.