BBC I-Player, Sony Bravia.

[admin_exported]

Evening all,just a quick one-my KDLEX403 (32") is failing to connect to the I-Player.This is a hard wired connection and all other internet features are working.I see from other posts elsewhere this is a known fault.Has anyone any suggestions as to a fix?Will a factory reset suffice?

Thanks in anticipation,Craig,Nottingham.

 

[Miker]

I can't help other than to say that I've emailed Sony about similar problems with a Sony 570 BD player and had a reply asking for details of my server and router.

 

[Anonymous]

Thanks for the reply;forgot to add that in my front room I have an S370 that works fine on I-Player,however the version on the 403 is a Beta version.I don't know if this is significant but it cannot be my server (Virgin) or my router given that the S370 is working fine.

Best wishes,Craig,Nottingham.

 

[Miker]

My problem sounds a bit different than yours. My server is Tiscali, now TalkTalk, and the router is NetgearDG834GT. I keep on geting "not enough memory" messages despite erasing BD data and adding a memory stick.

 

[Anonymous]

I did a factory reset yesterday evening and that has cured the problem.The I-Player is now the standard version not the Beta.Strange.What speed is your broadband?We have the 20mb Virgin and it gets hammered by my Son on his X-Box but as yet no buffering problems with the Player.This is one advantage of having cable and not relying on a phone line.

 

[Miker]

On a line test, the speed was 15.12Mb. I've tried a factory reset, but with no success. I will await Sony's reply with interest.

 

[Anonymous]

I have a KDL37EX403 with a Sony dongle which works fine on Iplayer via wifi, as does my BDPS-570, have you updated the firmware? Set it to auto update on the TV.

 

[Miker]

Yes, I've updated both the 570 and TV software. The Sony 570 is connected wirelesly to the Netgear router. The TV is a Samsung 40 C8000 not connected to the internet.

 

[Anonymous]

To troubleshoot i would take tv to someone elses house and try it on a different web connection.

I would also try a different router at your house if possible + put the TV's IP in the DMZ just to make sure nothing odd was going on.

If you try it at a different site and it dosnt work and u have changed router (effecitvly twice due to the one on the other site) then its Sonys problemo i think 🙂