SpennyDave said:
For about the last week my HD channels have stopped working although everything else is running fine.
Any suggestions to what may be causing the problem?
Thanks.
First thing to do if you haven't already is run a re-scan of the channels (this will lose your schedules I'm afraid, but you can backup them up first using the Backup tool in the Others > Maintenance menu. However, if this actually fixes the issue, then you can't restore as this will also restore the fault! So make a note of them first).
If this doesn't work, it could be interference from the HDMI lead (I have seen this a number of times on other threads with the DS). This isn't necessarily saying you need uber expensive leads either - ironically it seems some of the ones which have the worst interference problems are high end cables (though I use a Chord and this works fine).
Easiest way to check if this is a problem is to connect up using a Scart cable and see if they then work (obviously they won't be in HD when using Scart, but you can at least see if you're getting a picture on these channels). You may need to run a re-scan just to check (note above on losing your Scheduled recordings). If they work fine on Scart, it's your HDMI lead interfering with the signal on the aerial lead. Try and keep the two as far apart as possible along their entire length and see if this fixes the issue. Otherwise, you may need to make a friend at a local dealer and ask if you can get a few cables to try out until you find one which is okay (NB - it doesn't need to be an expensive lead if you don't want one, just needs to be well screened - plenty of people are using cheap cables that work just fine).
If this isn't the issue, try and get the DS up and running in a different area to see if there's some other kind of electrical interference - try turning off other devices around the house e.g. cordless telephones, mobiles, wireless routers, microwaves etc. If you're friendly with your neighbours, you could ask if they're having issues, or ask if you can try in their home and see if this makes a difference.