Hi,
I just wanted to compliment Bowers & Wilkens on their customer service.
I own a B & W Zeppelin Mini. When I bought the Mini, the iPhone 4 did not exist. I have upgraded to the iPhone 4S (which you may have guessed) to which the Mini did not have a cradle.
I contacted my local Hi-Fi retailer to see if they had an iPhone 4 cradle, when they contacted B & W on my behalf. B & W offered to provide the cradle free of charge mailed to my home address.
I know it may not seem like a lot, but when they could charge a fiver for something that people probably wouldn't think twice about when they've paid a few hundred quid for it, they give it away for free. Hell, if this happened to a thousand people, this is £5k they are missing out on.
Anyway, enough rambling, kudos to B&W!
Devo
I just wanted to compliment Bowers & Wilkens on their customer service.
I own a B & W Zeppelin Mini. When I bought the Mini, the iPhone 4 did not exist. I have upgraded to the iPhone 4S (which you may have guessed) to which the Mini did not have a cradle.
I contacted my local Hi-Fi retailer to see if they had an iPhone 4 cradle, when they contacted B & W on my behalf. B & W offered to provide the cradle free of charge mailed to my home address.
I know it may not seem like a lot, but when they could charge a fiver for something that people probably wouldn't think twice about when they've paid a few hundred quid for it, they give it away for free. Hell, if this happened to a thousand people, this is £5k they are missing out on.
Anyway, enough rambling, kudos to B&W!
Devo