beneboy74/Chiswick
Apologies, we know there's a problem here and we're working flat out to fix it. The PDF files will be re-supplied to Zinio today, they will upload them again (this didn't happen yesterday) and then you'll be able to remove and restore the August issue, which should fix the problem.
I'm not in the office today, but I've instructed my production colleagues to make this a top priority. One of them will post on this thread as soon as the problem is fixed.
Once the new files are uploaded, here's what you have to do:
Log into www.zinio.com using your normal email/password and go to your library. Go to the 'edit' tab, select the August issue and 'remove' it. Next go to the 'view' drop-down menu top left of the page and select 'my removed magazines', highlight the August issue again and click 'restore'. That should fix it.
I expect the new version will be available later today, barring any more production problems. Once again, I can assure you we're determined to solve this.