xlr problem...fixed.thanks.

[nopiano]

....some XLR cables are wired differently because on my amplifier I can change the hot pin selection and reverse faze

This is what I was thinking. If the OP bought the wrong balanced cable version, it won’t work.

Most of the comments seem wide of the mark, though obviously well meant. My newer Primare has two XLR inputs, and both work perfectly with the correct connections.

 

[bonenut]

....some XLR cables are wired differently because on my amplifier I can change the hot pin selection and reverse faze

This is what I was thinking. If the OP bought the wrong balanced cable version, it won’t work.

Most of the comments seem wide of the mark, though obviously well meant. My newer Primare has two XLR inputs, and both work perfectly with the correct connections.

I have done a little research on xlr and I can’t really figure out if there is different 3 pin balanced xlr cable. Could I have bought the wrong cable, how can I tell. Thanks.

 

[insider9]

Can you post the link to the cable?

 

[bonenut]

https://www.amazon.co.uk/gp/product/B0030LWZCC/ref=oh_aui_detailpage_o06_s01?ie=UTF8&psc=1

 

[davedotco]

....some XLR cables are wired differently because on my amplifier I can change the hot pin selection and reverse faze

This is what I was thinking. If the OP bought the wrong balanced cable version, it won’t work.

Most of the comments seem wide of the mark, though obviously well meant. My newer Primare has two XLR inputs, and both work perfectly with the correct connections.

I have done a little research on xlr and I can’t really figure out if there is different 3 pin balanced xlr cable. Could I have bought the wrong cable, how can I tell. Thanks.

Standard XLR balanced cables are all wired the same, Pin 1 > pin 1, Pin 2 > Pin 2, Pin 3 > Pin 3, without exception, the universe is knee deep in them. Given that you have checked for continuity it is very unlikely to be the cables.

Your problem is one of two things...

Either your Dac is not outputing signal because the outputs are somehow muted in the settings in some way, or the Dac is faulty.

Or the Primare balanced inputs are not active, muted somehow (settings again) or again perhaps faulty.

The fact that everything seems to work using unbalanced connections suggests that the components are fine.

 

[bonenut]

FIXED....... it was a combination of answers in here.thanks.....someone suggested setting it to variable which i did,and raised the volume to 100 and i got perfect sound and then i could switch back to fixed and sound was perfect.its gas because i always read in dac manuals not to feed a variable into a line level inputs.

thanks to all and merry christmas.cheers.

 

[insider9]

Excellent great to hear. Merry Christmas!