I've got one and the reports are indeed true. I held out for as long as I could before getting lumbered with one as my old one could not retain its setting for some strange reason which VM could not explain. Im on my second one as the first just didnt work after 2 days, it just went feet up!
I think the wireless is not too great, I seem to need to instigate a reconnect now and again and we were getting to the stage of having to reboot it. As a consequence, we've taken to simply rebooting the thing every week and that seems to be making a difference. One could argue that I shouldnt need to do this and they'd be right but I cannot be @rsed confronting VM.
The reports of the physical speed of the operating system are also bang on. Login takes approx 45 seconds and saving any changes is somewhere between 3 and 5 minutes - it's quite painful!
Ive had cable for donkeys years as my phone line is awful - I still cannot get more than 1.5mb on a standard broadband connection but fibre is now on the cards where I live. Im considering a move to BT as VM has just gone up AGAIN! and I am not getting any more bang for my buck apart from the new Virgin wireless hot spot thing which simply does not work!. BT have some pretty good offers on at present, free BT sport and all that so I may take the plunge